Monitoring alarms on XPxxx

[pakito56]

Hi all,

A customer doesn't want to use the modem connection to send alarms to HP support center. Is there is another way to collect alarms and send mail or SMS to the system manager, or to collect the alarms using SIM?

Thanks.

[Jan Soska · Accepted solution]

Hello,
I've heard HP now supports XP monitoring via common internet connection - HP SIM + IRSA + module for XP, like on EVA's for exaple.

Jan

[pakito56]

Hi,

does somebody has more infos?

thanks.

[Jan Soska]

I think it really works - I saw XP module in our HP SIM, but we have only EVA's.

Does your customer use HP SIM?

Jan

[pakito56]

Yes.

[Jan Soska]

OK, then go IRSA if not in place already and XP module...

Jan

[Bulent ILIMAN]

You need IRS-Advanced Edition to run C-Track over internet,

http://h18000.www1.hp.com/products/quickspecs/13265_div/13265_div.HTML

It needs a Proliant G6 or higher X86 server under contract with hp,
Software is Free.

[pakito56]

Hi,

What do you mean by "contract under HP"?

Thanks.

[Bulent ILIMAN]

I mean not only the XP but the server which hosts the IRS-Advanced must have a valid contract with HP also.

[Torsten.]

Basically the SVP inside the XP sent (SIM) messages to the HPSIM server and is using the transport mechanism of HPSIM+IRSA to transfer them to HP support over internet.

[pakito56]

Hi,

Do you have more documentation about the link between c-track and SIM?

Thanks.

[Torsten.]

IIRC the xp array owners guide has a chapter about this topic.

[Torsten.]

Since you as a user are not allowed to access the SVP directly, there are probably no detailed instructions about c-track on the web. Consider to ask HP support.

Note: Messages are sent to HP via HPSIM, but they dont appear in HPSIM. You may use SNMP traps or command view notifications.