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тАО08-05-2008 07:51 AM
тАО08-05-2008 07:51 AM
We have a MSA 1500 Firmware version 5.20 with 2 controllers Active/Passive configuration. One day it restarts and both controllers became Active/Active, the speed has became <10 Mb/Sec and we can't configure it anymore. Wheh we put out on of these controllers we can configure it and can see log file. In log file we can see, that restart has occured during the high temperature in the server room. When we put in second controller, they agasin became Active/Active and stop normaly work.
Did anybody meet the proplem like this? Please help.
Thanks in advance,
Max
Solved! Go to Solution.
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тАО08-10-2008 12:39 AM
тАО08-10-2008 12:39 AM
Re: MSA 1500 Controller problem
The firmware 5.20 is Active/passive but the design of this firmware is slightly different as compared to any of the old A/P firmware.
and by design the status of the controllers would show up as Active/Active when you have dual controllers and 5.20 firmware.
for the performance issue, i would recommened if you can brief more about it. i mean how many host are affected and in which way it is affected. you also mentioned that when you put the other controller you are not able to configure...wat do you mean by this?
Andy
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тАО08-20-2008 12:08 AM
тАО08-20-2008 12:08 AM
Re: MSA 1500 Controller problem
Regards,
Max
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тАО08-20-2008 12:15 AM
тАО08-20-2008 12:15 AM
SolutionYou are correct, we can configure the MSA via the Hyperterm or any emulator software. only thing we need is the RJ45z connection to the MSA controller. Once the battery is charged the cache should be enabled on the controller which owns the Lun
I do not see any attachment on the ITRC.
Andy.
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тАО08-20-2008 12:26 AM
тАО08-20-2008 12:26 AM
Re: MSA 1500 Controller problem
Now you can see all config and log files in the attachment
Regards,
Max
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тАО08-20-2008 12:33 AM
тАО08-20-2008 12:33 AM
Re: MSA 1500 Controller problem
I am sorry, unable to download the logs from the ITRC case, if you want you can send it to baghel.anand@gmail.com and i will have a look at it.
Thanks
Andy.