The disk is not supported. The disk block size is inconsistent with the system setting

[legion_live]

Vendor Name: HPE
Product ID: MSA 1060 SAS
Product Brand: MSA Storage

HPE MSA Storage MSA 1060 SAS
Version: IN110P001

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Me pueden ayudar, coloque un nuevo disco y me arroja el siguiente error:
(Can you help me, I put in a new disk and it gives me the following error:)

Unhealthy Component
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Component ID: Disco 1.18
Health: Deficiente
Health Reason: The disk block size is inconsistent with the system setting.

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El tamaño del bloque de disco es inconsistente con la configuración del sistema.
(The disk block size is inconsistent with the system configuration.)

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Al ejecutar clear disk-metadata, arroja que "El usuario anulo el comando":

clear disk-metadata 1.18
Borrar los metadatos desde un disco que es miembro de un disk group que no está en linea o que está en cuarentena podría dar como resul tado la pérdida irrecuperable de datos.
¿Desea continuar? (s/n)
Error: El usuario anuló el comando. (2025-10-09 14:35:19)

When running clear disk-metadata, it returns "The user aborted the command":

clear disk-metadata 1.18
Clearing metadata from a disk that is a member of a disk group that is offline or quarantined could result in irrecoverable data loss.
Do you want to continue? (y/n)
Error: The user aborted the command. (2025-10-09 14:35:19)

[ArunKKR]

Hi @legion_live ,

The disk that you are using might be a non-MSA compatible hard drive.

Please share the disk model number. You could issue the command show disks encl   to identify the hard drive model number.

Unrelated to the current query its recommended to upgrade the fw version from IN110P001 at the earliest as it has few critical glitches in it.

[ArunKKR]

Hello @legion_live ,
 
Let us know if you were able to resolve the issue. 

[legion_live]

Thanks for the help, the data on the disk is:

SEAGATE DKS5L-J2R4SS

From what I was looking for, it would be compatible.

[ArunKKR · Accepted solution]

Hi @legion_live,    

I dont see DKS5L-J2R4SS model hard drive in the MSA hard drive list.

You could check in the below web link:

https://h41111.www4.hpe.com/storage/msafirmware.html

HPE does not recommend using non MSA hard drives on MSA.

HPE MSA Gen6 hard drives go with M2 caddy preinstalled.

[legion_live]

Thank you very much for the response and help.