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01-12-2010 10:30 AM
01-12-2010 10:30 AM
VA7410 few disks only seen by one controller
I have two drives on a 2nd ds2405 that aren't being seen by controller one. The drives and controller are listed in a "good" state through armdsp -a. I have cycled the DS2405 individually as well as cycled the VA7410 it is attached to.
Next steps were going to be a reseat controller 1 then replace one of the drives.
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01-12-2010 10:35 AM
01-12-2010 10:35 AM
Re: VA7410 few disks only seen by one controller
Please find the current state in this attachment.
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01-12-2010 11:40 AM
01-12-2010 11:40 AM
Re: VA7410 few disks only seen by one controller
Go with the drives and monitor. You might want to perform a full diag capture and have it analyzed (armdiag -I(UC i) -if
Check the disk error logs for signs of possible issues and compare against the other disks.
#armlog -d JB2/D7
Rgds,
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01-12-2010 11:47 AM
01-12-2010 11:47 AM
Re: VA7410 few disks only seen by one controller
I am going to swap controller boards C1<->C2 and see if the problems follow over to the 2nd controller. Hopefully they will. If that is the case I will swap the bad controller board.
Please see attached output for more information. I will run the diagnostics check once the rebuild is complete.
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01-12-2010 12:17 PM
01-12-2010 12:17 PM
Re: VA7410 few disks only seen by one controller
To check the controller events since Jan 01 2010 at 00:01:
# armlog -c -s 010100012010
# more
Anything showing failed?
# armdsp -f
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01-12-2010 12:29 PM
01-12-2010 12:29 PM
Re: VA7410 few disks only seen by one controller
FRU Location ---------------- = M/D1
Disk Address ---------------- = 111
Disk Capacity --------------- = 33.378 GB
Disk Product Rev ------------ = HP07
Disk Product ID ------------- = ST336752FC
Disk Vendor ----------------- = HP 36.4G
Disk Volume Set Serial Number =
Disk World Wide Name -------- =
Supported Log Pages
Page Code 0x0
Page Code 0x2
Page Code 0x3
Page Code 0x5
Page Code 0x6
Page Code 0xd
Page Code 0x10
Page Code 0x2f
Page Code 0x32
Page Code 0x37
Page Code 0x3d
Page Code 0x3e
Write Error Counter Page 0x02
Corrected write errors with delay = 0
Corrected write errors with retry = 0
Total Corrected write errors = 0
Total times write ECC used = 145
Total MegaBytes written = 20,668,273
Total Uncorrected write errors = 0
Read Error Counter Page 0x03
Corrected read errors without delay = 15,278,361
Corrected read errors with delay = 0
Corrected read errors with retry = 0
Total Corrected read errors = 15,278,361
Total times read ECC used = 15,278,361
Total MegaBytes read = 371,578,203
Total Uncorrected read errors = 0
Verify Error Counter Page 0x05
Corrected verify errors without delay = 2,189
Corrected verify errors with delay = 0
Corrected verify errors with retry = 0
Total Corrected verify errors = 2,189
Total times verify ECC used = 2,189
Total MegaBytes verified = 494,085
Total Uncorrected read errors = 0
Non-medium Error Counter Page 0x06
Total non-medium errors = 35,453
Temperature and FC link Error Counter Page 0x0D
Temperature Data (Celsius) = 26
Temperature Reference Data (Celsius) = 65
Link Failure count, Port A. = 0
Loss of Synchronization count, Port A. = 14
Invalid Transmission word count, Port A. = 1,004
Invalid CRC count, Port A. = 0
Link Failure count, Port B. = 0
Loss of Synchronization count, Port B. = 12
Invalid Transmission word count, Port B. = 906
Invalid CRC count, Port B. = 0
Cache Statistics Page 0x37
Logical blocks sent to an initiator = 2,378,210,751
Logical blocks received from an initiator = 4,145,212,184
Logical blocks read from cache = 1,583,989,233
Read & writes; data lengths <= segment size = 1,643,133,198
Read & writes; data lengths > segment size = 124,079,008
Defect Data
No entries in the Defect List.
FWIW:
Link cards and midplanes can also manifest themselves as disk channel errors, but further analysis would be required. I only see the 2nd enclosure reporting disks issues in the attachement and not the entire chain.
Rgds,
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01-12-2010 01:02 PM
01-12-2010 01:02 PM
Re: VA7410 few disks only seen by one controller
The events go back when the 2 ds2405 was added to the va7410 about a week ago. The controller reporting all the problems has never been stable.
The array is still in a rebuild state=0% which concerns me.
Thanks for your help thus far
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01-12-2010 01:07 PM
01-12-2010 01:07 PM
Re: VA7410 few disks only seen by one controller
#-> armlog -d JB2/D7
Disk Mechanism Log
FRU Location ---------------- = JB2/D7
Disk Address ---------------- = 38
Disk Capacity --------------- = 66.757 GB
Disk Product Rev ------------ = HP0A
Disk Product ID ------------- = ST373405FC
Disk Vendor ----------------- = HP 73.4G
Disk Volume Set Serial Number =
Disk World Wide Name -------- =
java.lang.ArrayIndexOutOfBoundsException: 3
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01-12-2010 03:09 PM
01-12-2010 03:09 PM
Re: VA7410 few disks only seen by one controller
What we need to find out is the reason the rebuild is stalled (maybe not enough available disks?)
# armrbld -p
Check that all disks are present and included with armdsp -a.
Check all Controller/Disk/Enclosure LEDs and logs.
http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3542195&prodTypeId=12169&objectID=lpg60204#A0
Use the armdiag or armlog to review the events prior to the first rebuild failure and go forward, check for any messages pertaining to rebuild failures and reasons.
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01-12-2010 03:19 PM
01-12-2010 03:19 PM
Re: VA7410 few disks only seen by one controller
http://g4u0420c.houston.hp.com/en/JDKJRE50RN/jdk_rnotes_5.0.04.html
Rgds,
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01-13-2010 09:49 AM
01-13-2010 09:49 AM
Re: VA7410 few disks only seen by one controller
I am going to pull that 2405 out of the current config to get things back to a "stable" state. We have another unit that is not being used that I will re-add.
I will post back on the progress in case anyone else runs into similar problems in the future.
This is the first time I have removed an entire enclosure. Any feedback about this process?
- Delete newly created LUNS
- Down the drives in the enclosure
- Modify the security table and remove the associated LUNS
- Power off the 2405 and disconnected the fiber cables.
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01-13-2010 02:33 PM
01-13-2010 02:33 PM
Re: VA7410 few disks only seen by one controller
Might want to also check the array state (idle) to make sure no other major operations are in progress.
Verify the LCC Speed settings on the new DS2405 before connecting it up.
Some manuals that might help:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/lpg60188/lpg60188.pdf
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00084782/c00084782.pdf
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/lpg60195/lpg60195.pdf
Rgds,
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01-13-2010 03:41 PM
01-13-2010 03:41 PM
Re: VA7410 few disks only seen by one controller
I did notice the following from a previously saved armdsp output. The loop id on the second controller is different from the first. Originally I ignored this but I noticed in the first enclosure the loop id's are the same. I am currently researching.
Controller At JA0/C1:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________0
Drive Address Basis:__________________0
Enclosure ID:_________________________0
Loop Pair:____________________________0
Loop ID:______________________________15
Hard Address:_________________________15
Controller At JA0/C2:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________0
Drive Address Basis:__________________0
Enclosure ID:_________________________0
Loop Pair:____________________________0
Loop ID:______________________________15
Hard Address:_________________________15
Controller At JB2/C1:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________2
Drive Address Basis:__________________2
Enclosure ID:_________________________2
Loop Pair:____________________________1
Loop ID:______________________________47
Hard Address:_________________________47
Controller At JB2/C2:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________2
Drive Address Basis:__________________2
Enclosure ID:_________________________2
Loop Pair:____________________________1
Loop ID:______________________________31
Hard Address:_________________________47
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01-13-2010 04:05 PM
01-13-2010 04:05 PM
Re: VA7410 few disks only seen by one controller
FWIW:
Just checked some of the ones here and they s/b configured like this:
Controller At JA0/C1:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________0
Drive Address Basis:__________________0
Enclosure ID:_________________________0
Loop Pair:____________________________0
Loop ID:______________________________15
Hard Address:_________________________15
Controller At JA0/C2:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________0
Drive Address Basis:__________________0
Enclosure ID:_________________________0
Loop Pair:____________________________0
Loop ID:______________________________15
Hard Address:_________________________15
Controller At JB1/C1:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________1
Drive Address Basis:__________________1
Enclosure ID:_________________________1
Loop Pair:____________________________1
Loop ID:______________________________31
Hard Address:_________________________31
Controller At JB1/C2:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________1
Drive Address Basis:__________________1
Enclosure ID:_________________________1
Loop Pair:____________________________1
Loop ID:______________________________31
Hard Address:_________________________31
Controller At JB2/C1:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________2
Drive Address Basis:__________________2
Enclosure ID:_________________________2
Loop Pair:____________________________1
Loop ID:______________________________47
Hard Address:_________________________47
Controller At JB2/C2:
Status:_______________________________Good
Serial Number:________________________
Vendor ID:____________________________HP
Product ID:___________________________A6255A
Product Revision:_____________________HP05
Controller Type:______________________HP StorageWorks Disk System DS2405
Enclosure Switch Setting:_____________2
Drive Address Basis:__________________2
Enclosure ID:_________________________2
Loop Pair:____________________________1
Loop ID:______________________________47
Hard Address:_________________________47
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01-18-2010 12:54 PM
01-18-2010 12:54 PM
Re: VA7410 few disks only seen by one controller
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01-18-2010 12:55 PM
01-18-2010 12:55 PM