Firmware update PF_DSEACH3HP04 Fails.

[Dave Bradley]

I've a D390 with the following Seagate disks installed.

Class I H/W Path Driver S/W State H/W Type Description
=====================================================================
disk 0 8/4.5.0 sdisk CLAIMED DEVICE SEAGATE ST39173WC
/dev/dsk/c0t5d0 /dev/rdsk/c0t5d0
disk 1 8/4.8.0 sdisk CLAIMED DEVICE SEAGATE ST39173WC
/dev/dsk/c0t8d0 /dev/rdsk/c0t8d0
disk 13 8/4.9.0 sdisk CLAIMED DEVICE SEAGATE ST39173WC
/dev/dsk/c0t9d0 /dev/rdsk/c0t9d0
disk 14 8/4.10.0 sdisk CLAIMED DEVICE SEAGATE ST39173WC
/dev/dsk/c0t10d0 /dev/rdsk/c0t10d0
disk 15 8/4.11.0 sdisk CLAIMED DEVICE SEAGATE ST39173WC
/dev/dsk/c0t11d0 /dev/rdsk/c0t11d0
disk 2 8/8.0.0 sdisk CLAIMED DEVICE SEAGATE ST318404LC
/dev/dsk/c1t0d0 /dev/rdsk/c1t0d0
disk 3 8/8.1.0 sdisk CLAIMED DEVICE SEAGATE ST318404LC
/dev/dsk/c1t1d0 /dev/rdsk/c1t1d0
disk 4 8/8.2.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t2d0 /dev/rdsk/c1t2d0
disk 5 8/8.3.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t3d0 /dev/rdsk/c1t3d0
disk 6 8/8.8.0 sdisk CLAIMED DEVICE SEAGATE ST318404LC
/dev/dsk/c1t8d0 /dev/rdsk/c1t8d0
disk 7 8/8.9.0 sdisk CLAIMED DEVICE SEAGATE ST318404LC
/dev/dsk/c1t9d0 /dev/rdsk/c1t9d0
disk 8 8/8.10.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t10d0 /dev/rdsk/c1t10d0
disk 9 8/8.11.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t11d0 /dev/rdsk/c1t11d0
disk 10 8/8.12.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t12d0 /dev/rdsk/c1t12d0
disk 11 8/8.13.0 sdisk CLAIMED DEVICE SEAGATE ST336704LC
/dev/dsk/c1t13d0 /dev/rdsk/c1t13d0

I've a number of drives that stop responding to the host. I've swapped one and another ones failed. I've looked into the issue and a possible cause is old firmware. Therefore I'm trying to update the Firmware on the drives from HP01 to HP04. I've created the boot tape following the installation instructions and I've booted from the tape. The boot tape starts to work and then crashes with the following error

Unexpected trap #9 (Break Instruction Trap) on CPU with HPA FFFA0000 at address 00000000000 in a test module

I know the DDS drive is good as I've already updated the PDC.

Any ideas where my problem might be?
Any suggestions greatfully received.

Cheers

Dave.

[Sanjay_6]

Hi Dave,

Are these drives supported by that firmware,

Check this,

http://www2.itrc.hp.com/service/patch/patchDetail.do?BC=patch.breadcrumb.main|patch.breadcrumb.search|&patchid=PF_DSEACH3HP04&context=firmware:disk#Installation%20Instructions:

File name Intended Product ID Rev. Size
---------------- ---------------------------------------- ------ --------
ST136403LC SEAGATEST136403LC disk drive HP04 308352
ST318203LC SEAGATEST318203LC disk drive HP04 308352
ST318203LW SEAGATEST318203LW disk drive HP04 308352
ST39103LC SEAGATEST39103LC disk drive HP04 308352
ST39103LW SEAGATEST39103LW disk drive HP04 308352

Hope this helps.

Regds

[Dave Bradley]

Sanjay,

thanks for you help. It does appear that I've been pointed in the wrong direction.

Cheers

Dave.

[Dave Bradley]

Trying to use the incorrect firmware update.