looking for error rate specs for HP disk drives (e.g., HPC2490AM, HPC3010M1, HP7937H)

[Stan Sieler]

Looking for error rate (nonrecoverable error rate) for various HP disk drives, including:

HPC2490AM, HPC3010M1, HP7937H, HPC2200A

(some HP-IB, some SCSI)

Can't find info via searches of hp.com :(

thanks!
sieler@allegro.com

[Bob Inglis]

Only recoverable errors are tolerable.
NON-recoverable errors mean DATA HAS BEEN LOST.

Any drive experiencing NON-recoverable errors should be replaced.

[Stan Sieler]

Re: Only recoverable errors are tolerable.
NON-recoverable errors mean DATA HAS BEEN LOST.

Thanks...now, can you answer my *QUESTION*?

I shouldn't have to point out the obvious
reason: this information, *PUBLISHED BY
COMPETITORS FOR THEIR PRODUCTS*,
is necessary to compare the
probable reliabilty of hard drives.

[Curt Thompson]

Hello Stan,

I understand your question. The most current drive you posted (HPC2490AM) has not been available for years now, and the others are much older than that. In fact, the C2490AM probably predates HP-posted info for any drives on the web. And since none of them are available for purchase anymore, I wouldn't hold my breath waiting for HP to post old info.

Anyway, with progressive increases in drive technology and reliability since the C2490AM was available, its a sure bet that any new disk drive offered today will have smaller error rates, smaller size, longer MTBF, and a higher areal density.

I know you are looking for exact numbers; I just don't think that those old documents are readily available anymore.

Good Luck,
Curt

[Stan Sieler]

Curt's right, of course...these are old
disk drives.

I can find one info for one generation
newer drives (e.g., C2247 at
http://www.hp.com/cposupport/information_storage/support_doc/lpg61026.html)

But...the support info for "old disk products
no longer sold" (HP's term, at
http://www.hp.com/cposupport/nonjsnav/diskproduc19668.html)
is for a disappointingly small number of
disk drive. Contrast that with Seagate,
where I can get tech info about any
drive listed in IODFAULT.PUB.SYS (the list
of disk drives known to MPE/iX on the HP 3000).

Oh well...I was hoping to have comparitive
error rates (and other performance data)
to allow users to evaluate whether or not
to upgrade their drives.

HP...read this...how you treat your past
shows potential customers how you will
act in the future. If you pretend you
don't have information about old drives,
then we'll buy Seagate, or other vendors,
drives ... because we know it's important
to be able to get tech info via the web
years after the purchase!

thanks.

[Karen T]

Here's the web site url for some of our discontinued HP SureStore hard drives:

http://www.hp.com/cposupport/nonjsnav/diskproduc19668.html

The majority of these hard drives are SCSI devices (e.g., HP C2490A, HP C3010). The information for some hard drives is limited due to the amount of time that has gone by since they were discontinued.

The product specifications for the HP C3010 can be found at:
http://www.hp.com/cposupport/nonjsnav/diskproduc19668.html

The product specifications for the HP C2490 can be found at:
http://www.hp.com/cgi-bin/cposupport/get_doc.pl?SNI=hpsurestor9696&LC=information_storage&Tfile=lpg61018

The HP7937H is unknown to me. What kind of computer did it come out of? This would help us point you in the right direction.

Hope this info helps.

Regards,
KarenT HPTechnician

[Stan Sieler]

Thanks, Karen!

The HP7937 is an HP-IB disk drive ...
you'd have found one on older HP 3000
and HP 9000 computers. Once the 3000/9x7
and 9000/8x7 started shipping, SCSI took
over.