Rapid Disk Burnout - 72.8 G SCSI

[Dee_3]

We have started using 72.8 G SCSI U320 HP Part no 286778-B22 disk drives in our DL380 G3 & 4 servers and have noticed a much faster failure rate on these disks. Anyone out there experiencing the same issue? Dee

[sandeep_raman · Accepted solution]

Hello Dee,

As per the doc the listed disks(286778-B22 is listed) may exhibit reduced performance or timeout error.Not sure if these were the failure symptoms on the disks @ your site.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00677430&jumpid=reg_R1002_USEN

Incase you have'nt updated the disk firmware,
the best bet is to boot off the Firmware Cd and update all ROM's since disk ROM update requires the firmware cd.

http://h18023.www1.hp.com/support/files/server/us/download/24819.html

SRH

[Dee_3]

Will check out the URLs - and appreciate the quick response. They just seem to have a MUCH higher replacement rate than the others we have 36G for example. Thanks, Dee

[sandeep_raman]

If all the failed disks have the same part # and model #,it could well be a batch problem(just a probability).

SRH

[e4services]

This era of disk product was specified and procured for low price only. The suppliers have been using the lowest bid drive supply from bad manufacturers as well as second quality to meet the price levels.
I do not know what the manufacture of the ones you have are or where you purcahsed them (retail box or bulk delivered), but our experience is with this era of Seagate drive had much higher levels of failure than other eras. I do not know what it is, but it is certainly why they have lowered their Warranty level on the parts.

[Dee_3]

That is the conclusion I have arrived at also! Thanks! D

[Dee_3]

thanks for the help! D