updating firmware on FC disks

[JOHN TURNER_2]

i have been asked to update the firmware level on a FC disk, the disks part number is A7289A. the current firmware level is HP03 and it needs upgrading to HP04. I have never done this before, does anyone know if this is possible and if so how can it be performed

Cheers
John

[Peter Godron]

John,
this may help:
http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?lang=en&cc=us&taskId=&prodSeriesId=3302267&prodTypeId=329290

[Pete Randall]

John,

Firmware updates are now handled through the Business Support Center. Your product is here:

http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodSeriesId=3302267&prodTypeId=329290

I believe you would then go through and select the exact matching drive and there should be instructions to download and install.


Pete

[Andrew Rutter]

Hi john,

the latest available is HP05 for those disks, depending upon model number/make

This is available here

ftp://ftp.itrc.hp.com/firmware_patches/hp/disk/PF_DSEAFCHP05.tar.gz

and instructions here also

ftp://ftp.itrc.hp.com/firmware_patches/hp/disk/PF_DSEAFCHP05.txt

Check your model number to see if its needed in the txt file.

I had to do some a few weeks ago and was pretty straight forward. I prefer to make a bootable tape and boot this. The instructions to do this are in the txt file aswell. I did 4 disks and it took about 10mins or so for the update once the server had rebooted to pdc. You have to physically turn the drives off and power them back on for the update to take effect aswell. so it has to be offline and adds more time needed

Andy