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10-24-2023 11:03 AM - last edited on 10-24-2023 08:56 PM by support_s
10-24-2023 11:03 AM - last edited on 10-24-2023 08:56 PM by support_s
3PAR SP not displaying correct Info post 3PAR updates
Good day all
Hoping someone can give some advice, first time ive seen this.
Just successfully completed some 3PAR8200 OS and firmware upgrades from version 3.3.2.159 (MU1) to version 3.3.2.159 (EMU1)
The SP is still showing that the 3PAR needs to be updated even though I applied the patch 4 and 8 for version 3.3.2.159 (MU1) and then I upgraded to 3.3.2.159 (EMU1).
See screenshots, also the SP is not allowing me to delete/cleanup 3.3.2.159 (EMU1) package which I already used.
Thanks
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10-24-2023 02:48 PM
10-24-2023 02:48 PM
Re: 3PAR SP not displaying correct Info post 3PAR updates
I would try to remove the Storage from SP and then add it again.
This is a fast process and most of the time these issues are fixed.
Cali
I'm not an HPE employee, so I can be wrong.
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10-24-2023 10:28 PM - last edited on 10-26-2023 04:15 AM by Sunitha_Mod
10-24-2023 10:28 PM - last edited on 10-26-2023 04:15 AM by Sunitha_Mod
Re: 3PAR SP not displaying correct Info post 3PAR updates
@Cali Hi
Thanks for the suggestion, tried it now, no change unfortunately.
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10-29-2023 10:29 PM
10-29-2023 10:29 PM
Re: 3PAR SP not displaying correct Info post 3PAR updates
Opened a case with HPE support: 5377309175
I was advised to manually download 332 EMU1 and apply the update again as the update that the SP automatcially downloaded from InfoSight migth be corrupted. But unfortunately it did not help as well.
Waiting for further feedback from HPE support.