3PAR

[Sumit_Saini]

Dear.

Good day!

I am facing issue while ass system in 3PAr administrative console

Please find below error detail for your refrence,

Failed to add system 10.1.10.25, I/O error: connect timed out.

Thanks

Sumit (Oman)

[Bertram Stoeckler]

Questions:

1. Type of the array that you are trying to add. Do you know the Infrom OS version ?

2. What do you mean with "3PAR administrative console"

Service-Processor (SP) ?

SSMC ?

or IMC  ?

[Sumit_Saini]

Hello Brother,

Thanks for your responce.

Yes, This is about 3PAR administrative console. || SSMC.

BR

Sumit

[Bertram Stoeckler]

What SSMC version are you running?

What Array-type and Inform-OS version do you try to connect ?

What is the IP-address of the SSMC? Does it belong to the same network ?

Please provide answers to ALL questions.

[Sumit_Saini]

Hi

What SSMC version are you running? || 3.31

What Array-type and Inform-OS version do you try to connect ? || i am try add system into 3par SSMC || 8400

What is the IP-address of the SSMC? Does it belong to the same network ? 10.1.10.25 || yes this is in same network. this is successfull connected by service console and login successfully in cli also.

[Sumit_Saini]

[Bertram Stoeckler]

You wrote that the SSMC has the ip-address "10.1.10.25"

You also wrote that the array you were trying to connect has exactly the same IP-address:

"Failed to add system 10.1.10.25, I/O error: connect timed out."

Are you mixing up the IPs? Can you check ?

SSMC 3.3.1 is the old windows based solution, which may not support the very latest 3PAR-OS version.

You did not tell which 3PAR-OS version you have (cli command is "showversion")

[Sumit_Saini]

hello,

Please find below showversion output.

3PAR8400 cli% showversion
Release version 3.3.1 (MU5)
Patches: P126,P132,P135,P140,P150

Component Name Version
CLI Server 3.3.1 (P150)
CLI Client 3.3.1
System Manager 3.3.1 (P150)
Kernel 3.3.1 (MU5)
TPD Kernel Code 3.3.1 (MU5)
TPD Kernel Patch 3.3.1 (P150)

BR

Sumit

[Sumit_Saini]

Hello , 

Please fine below IP address.

https://10.1.7.58:8443/ (Service console)

1. Name 
   3PAR8400
2. IP address 
   10.1.10.25
3. Model 
   HPE_3PAR 8400
4. WWN 
   xxxxxxxxxxxxxxx
5. Serial number 
   xxxxxxxxxxxxx
6. System date/time 
   Nov 15, 2023 2:19:39 PM GST
7. HPE 3PAR OS version
8. Current 
   3.3.1.648 (MU5)+P126,P132,P135,P140,P150

Could you please suggest me about SSMC latest version with downloadable link.

BR

Sumit

Sumit

[Sumit_Saini]

Hello,

Thanks for your support

I have a ISO for SSMC, is it ok for 3PAR 8400 Please confirm.

HPE_SSMC_3.8.4_QR482-11646.iso

BR

Sumit

[Bertram Stoeckler]

Can you please first confirm that you are currently running SSMC on a Windows system?

Or is SSMC runnin as an appliance on a VMware/HyperV host ?

Note, SSMC with version 3..4 has changed from a windows-service version to a VMware/HyperV appliance version.

You must have an VMware/Hyper-V setup to run this. There is no update for SSMC on winows since 2014. It is out of support and i would not be suprised if it can´t connect to a 3PAR system running 3.3.1.

The iso that you have (HPE_SSMC_3.8.4_QR482-11646.iso) is an upgrade version that will allow you to upgrade any version >=3.6 to 3.8.4.

For a new install you need to find the 3.8.0 version and then upgrade to 3.8.4. 

Hope that helps

[Sumit_Saini]

Hi,

Please find below answer as required.

SSMC runnin as an appliance on a VMware/HyperV host ?

Name 3PARSP01
Model VMware Virtual Platform
SP date/time Nov 15, 2023 2:25:32 PM GST
Version Current 5.1.1.0-29341
IP address 10.1.7.58

BR

Sumit

[Bertram Stoeckler]

"SP date/time Nov 15, 2023 2:25:32 PM GST
Version Current 5.1.1.0-29341"

This is the SP (service processor) and not SSMC (StoreServ-Management-Console).

Since your SP is running as an appliance, you obviously have a VMware setup to host this.

If you are unsure about wether your SSMC is running as an appliance or is a windows service, check in the main SSMC window the version that is printed in the right-buttom corner. Everything smaller or equal 3.3.1 is the windows based service.

[Sumit_Saini]

Hello, 

Thanks, This is windows based & version is ( 3.3.1.25068 ) 

BR

Sumit

[Bertram Stoeckler]

This is the SSMC admin manual, which describes how to install it etc…

https://support.hpe.com/hpesc/public/docDisplay?docId=sd00001200en_us&page=index.html

About your query where to find “3PAR_Management_Console_4.7.3_SW_QR482-11188.iso”

This is another management console type called IMC, which is also out of support.