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09-10-2024 11:45 AM - last edited on 09-23-2024 12:51 AM by support_s
09-10-2024 11:45 AM - last edited on 09-23-2024 12:51 AM by support_s
backup is not available when using the CLI directly via SSH... error.
When tring to run a command, " controlencryption backup /opt/hpe/ssmc/ssmcbase/etc/keystore" I am presented with the error below. I have seen this error before and do not know how to get around it.
Shoftware version is below as well:
Component Name Version
CLI Server 3.3.2 (MU1)
CLI Client 3.3.2
System Manager 3.3.2 (MU1)
Kernel 3.3.2 (MU1)
TPD Kernel Code 3.3.2 (MU1)
error -
"backup is not available when using the CLI directly via SSH. Please execute this command using the CLI running on a remote machine."
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09-13-2024 03:55 AM - last edited on 09-16-2024 02:19 AM by support_s
09-13-2024 03:55 AM - last edited on 09-16-2024 02:19 AM by support_s
Re: backup is not available when using the CLI directly via SSH... error.
Hi Todd,
The command controlencryption backup <filename>
should be run from the remote cli with <filename> being the name of the file on the system running the CLI.
I assume you are directly SSH to the array and trying to perform this action. For this command, need to use 3PAR CLI utility available in software center
https://myenterpriselicense.hpe.com/
Regards,
Veeyaarvi
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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09-16-2024 03:29 AM
09-16-2024 03:29 AM
Query: backup is not available when using the CLI directly via SSH... error.
Hello,
Let us know if you were able to resolve the issue.
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09-17-2024 07:49 AM - last edited on 09-18-2024 12:13 AM by Sunitha_Mod
09-17-2024 07:49 AM - last edited on 09-18-2024 12:13 AM by Sunitha_Mod
Re: backup is not available when using the CLI directly via SSH... error.
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09-19-2024 06:39 AM
09-19-2024 06:39 AM
Re: backup is not available when using the CLI directly via SSH... error.
Hi Todd,
The file is included with the OS package bundle. Search for HPE_3PAR_OS or 3.3.2 and downlad the bundle.
Click on the right hand side green down arrow and select "get Downloads"
And download the file which has CLI .
And extract the iso image to find the CLI Folder. Setup is inside the same.
Regards,
Veeyaarvi
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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11-26-2024 12:37 AM
11-26-2024 12:37 AM
Re: backup is not available when using the CLI directly via SSH... error.
Hello @todd_henderson,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.