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backup is not available when using the CLI directly via SSH... error.

 
todd_henderson
Occasional Contributor

backup is not available when using the CLI directly via SSH... error.

When tring to run a command,  " controlencryption backup /opt/hpe/ssmc/ssmcbase/etc/keystore" I am presented with the error below. I have seen this error before and do not know how to get around it.

Shoftware version is below as well:

Component Name Version
CLI Server 3.3.2 (MU1)
CLI Client 3.3.2
System Manager 3.3.2 (MU1)
Kernel 3.3.2 (MU1)
TPD Kernel Code 3.3.2 (MU1)

error -

"backup is not available when using the CLI directly via SSH. Please execute this command using the CLI running on a remote machine."

5 REPLIES 5
veeyarvi
HPE Pro

Re: backup is not available when using the CLI directly via SSH... error.

Hi Todd,

The command controlencryption backup <filename> should be run from the remote cli with <filename> being the name of the file on the system running the CLI. 

I assume you are directly SSH to the array and trying to perform this action. For this command, need to use 3PAR CLI utility available in software center 
https://myenterpriselicense.hpe.com/

Regards,
Veeyaarvi



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support_s
System Recommended

Query: backup is not available when using the CLI directly via SSH... error.

Hello,

 

Let us know if you were able to resolve the issue.

 

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todd_henderson
Occasional Contributor

Re: backup is not available when using the CLI directly via SSH... error.

@veeyarvi I am unable to locate the file.

3PAR CLI Utility.jpg

 

veeyarvi
HPE Pro

Re: backup is not available when using the CLI directly via SSH... error.

Hi  Todd,

The file is included with the OS package bundle. Search for HPE_3PAR_OS or 3.3.2 and downlad the bundle. 
Capture_3.PNG

 

Click on the right hand side green down arrow and select "get Downloads"

Capture_4.PNG
And download the file which has CLI .

Capture_2.PNG
And extract the iso image to find the CLI Folder. Setup is inside the same.

Regards,
Veeyaarvi

 

 

 





I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Sunitha_Mod
Honored Contributor

Re: backup is not available when using the CLI directly via SSH... error.

Hello @todd_henderson

Let us know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.