Cluster shutdown failed. System power fail recovery in progress - try this command later.

[Estuardo77]

Buenos dias.

Despues de un incidente electrico el equipo 3Par StoreServer no inicia. no arranca. 

Por favor, requiero su orientacion para identificar la falla y restablecer la operatividad.

**Google Translated**

Good morning.

After an electrical incident, the 3Par StoreServer won't start.

Please, I need your guidance to identify the fault and restore operation.

cli% shownode
Control Dat a Cache
Node ----Name---- -State- Master InCluster -Service_LED ---LED--- Mem(MB) Mem(MB ) Available(%)
0 2M263101P4-0 OK Yes Yes Off GreenBlnk 16384 1638 4 100
1 2M263101P4-1 OK No Yes Off GreenBlnk 16384 1638 4 100

cli% shutdownsys reboot

Could not retrieve host information

WARNING: We are proceeding with shutdownsys operation anyway.

Shutting down this storage system will impact applications running on the system displayed above

Do you REALLY want to REBOOT this storage system? yes or no: y

Unrecognized input "y". Please enter yes or no.

Do you REALLY want to REBOOT this storage system? yes or no: yes

The system will REBOOT in 15 seconds

Press the enter key to stop...

The system will REBOOT in 12 seconds

Press the enter key to stop...

The system will REBOOT in 9 seconds

Press the enter key to stop...

The system will REBOOT in 6 seconds

Press the enter key to stop...

The system will REBOOT in 3 seconds

Press the enter key to stop...

The system will REBOOT NOW !!!

Cluster shutdown failed. System power fail recovery in progress - try this command later.

cli% showpd -s
Id CagePos Type -State-- ---------Detailed_State--------- -SedState--
0 0:0:0 FC normal normal not_capable
1 0:1:0 FC failed vacated,invalid_media,servicing not_capable
2 0:2:0 FC normal normal not_capable
3 0:3:0? FC degraded missing,no_valid_ports,servicing unknown
4 0:4:0 FC normal normal not_capable
5 0:5:0 FC normal normal not_capable
6 0:6:0 FC normal normal not_capable
7 0:7:0 FC normal normal not_capable
8 0:8:0 FC normal normal not_capable
9 0:9:0 FC normal normal not_capable
10 0:10:0 FC normal normal not_capable
11 0:11:0 FC normal normal not_capable
12 0:12:0 FC normal normal not_capable
13 0:13:0 FC normal normal not_capable
14 0:14:0 FC normal normal not_capable
15 0:15:0 FC normal normal not_capable
---------------------------------------------------------------------

cli% showpd -c
-------- Normal Chunklets -------- ---- Spare Chunklets ----
- Used -- -------- Unused -------- - Used - ---- Unused ----
Id CagePos Type State Total OK Fail Free Uninit Unavail Fail OK Fail Free Uninit Fail
0 0:0:0 FC normal 546 429 0 48 0 0 0 24 0 45 0 0
1 0:1:0 FC failed 546 0 0 0 0 429 48 0 0 0 0 69
2 0:2:0 FC normal 546 428 0 49 0 0 0 24 0 45 0 0
3 0:3:0? FC degraded 546 426 0 51 0 0 0 0 0 69 0 0
4 0:4:0 FC normal 546 429 0 49 0 0 0 23 0 45 0 0
5 0:5:0 FC normal 546 429 0 49 0 0 0 41 0 27 0 0
6 0:6:0 FC normal 546 427 0 51 0 0 0 27 0 41 0 0
7 0:7:0 FC normal 546 428 0 50 0 0 0 39 0 29 0 0
8 0:8:0 FC normal 546 429 0 49 0 0 0 24 0 44 0 0
9 0:9:0 FC normal 546 429 0 49 0 0 0 1 0 67 0 0
10 0:10:0 FC normal 546 427 0 51 0 0 0 27 0 41 0 0
11 0:11:0 FC normal 546 429 1 48 0 0 0 67 0 1 0 0
12 0:12:0 FC normal 546 429 0 49 0 0 0 23 0 45 0 0
13 0:13:0 FC normal 546 429 0 49 0 0 0 40 0 28 0 0
14 0:14:0 FC normal 546 427 0 51 0 0 0 24 0 44 0 0
15 0:15:0 FC normal 546 426 0 52 0 0 0 41 0 27 0 0
-------------------------------------------------------------------------------------------
16 total 8736 6421 1 745 0 429 48 425 0 598 0 69

[veeyarvi]

Hi Estuardo77,

To correct the issue, we need root login and hence might need to log a case with HPE support.

Regards,

Veeyaarvi