CPGs State Failed

[MT9]

Hi Everyone

I need your support and its first time i post in this group, Our 3Par showing CPGs state Failed initial when our space was allocation reached to 98%,; we have clean the snapshot cleanup and clean the up the space and now the CPFG allocated space percentage came to 59% but still its showing in failed state 

3Par Version : 7200c

Release version 3.2.2 (MU6)
Patches: P99,P107,P119,P131,P135,P139,P149,P154,P160,P162,P165,P166,P168

Component Name Version
CLI Server 3.2.2 (P165)
CLI Client 3.2.2
System Manager 3.2.2 (P165)
Kernel 3.2.2 (MU6)
TPD Kernel Code 3.2.2 (MU6)
TPD Kernel Patch 3.2.2 (P165)

Screenshot

Need your support to bring the cpg to normal state..

Regards
Touseef

[Cali]

Hi,

use "showpd -c" to check if there are still Uninit Chunklets.

If there are, wait until Uninit is 0.

If it is 0, try "compactcpg -f -pat *", and use showtask to see how long the compact runs.

Cali

[MT9]

Hi Cali

thanks for your reply see the below screenshot 

And showing 0 and we have run before compact cgp by right-clicking and clicking compact, and it has run for 5 to 10 minutes, but the state has not changed

thanks gards
Touseef.

[Cali]

showpd -c

[veeyarvi]

Hi MT9,

Please issue the below commands, to get the status refreshed.

cli%setsysmgr clear_cache

cli%setsmgr quite_restart

Regards,
Veeyaarvi

[MT9]

Hi Cali

Showpd -c result.

[MT9]

Hi Veeyaarvi

Any risk runing this command .

[zahidanaseer98]

Hey Touseef, welcome to the group! Since you've already cleared space and the CPG is still in a failed state, maybe try running a checkhealth and then a servicemag start if needed. Sometimes a reboot of the management services also helps. Hope it gets back to normal soon!

[MT9]

HI @zahidanaseer98,

We have run this command before see the screenshot below 

Regards
Touseef

[veeyarvi]

Hi MT9,

No risk running the command normally - it will actually clear the cach so that the IMc will pick the correct status. By the way, IMC is no more supported for managing the array and you need to choose SSMC.

Regards,
Veeyaarvi

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you are satisfied with the answers then kindly click the "Accept As Solution" button for the most helpful response so that it is beneficial to all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".