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08-01-2023 12:58 PM - last edited on 08-01-2023 09:10 PM by support_s
08-01-2023 12:58 PM - last edited on 08-01-2023 09:10 PM by support_s
Finding SP IP of 3par 7200
Hello,
Long story short, I've recently taken over internal support for my company and before I could get far with the 3par system, we had an incidnet that took down our systems. The VM that help managed the 3par 7200 series was not able to be restored.
With HPE's support I've gotten a new SSMC up and the 7200 connection estbalished again but they need the SP IP address, which I do not know or have documents on it and support wasn't able to dig it up either. I like some help on finding ways to get the SP IP address. The closest connection I can get to the SP is from the array through a putty session. I'm also wonering if there is a way to connect to the backside of the 3par itself through one of the ethernet ports and run a command on a laptop to maybe get it as well?
Thanks in advance for any help.
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08-01-2023 01:59 PM
08-01-2023 01:59 PM
Query: Finding SP IP of 3par 7200
System recommended content:
1. HPE 3PAR StoreServ Management Console 3.4 - Troubleshooting Configuration Issues for SSMC
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08-01-2023 02:20 PM
08-01-2023 02:20 PM
Re: Query: Finding SP IP of 3par 7200
I'm still new to the whole 3par setup, so not seeing what can help me in that linked guide?
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08-01-2023 08:48 PM
08-01-2023 08:48 PM
Re: Finding SP IP of 3par 7200
Hi theKtechex,
If it physical SP, you can login to the physical SP using the console port and get the SP IP.
But, in your case, the SP was deployed on a VM, there may be a chance of loss of SP IP when it is decommissioned and uninstalled VM completely.
Please check with the team who are all involved in this project before you take over this project.
Finally, it is recommended to contact HPE Tech support for further assistance on this issue.
Hope this helps.
Regards,
Satish
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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08-01-2023 10:29 PM
08-01-2023 10:29 PM
Re: Finding SP IP of 3par 7200
Hi Satish,
Appeciate the answer, far as I'm aware the old vm was just for the SSMC, the IP should be tied to the big box housing everything in my server room. So if I were to connect a cable to the mgt port, what would I want to run on a command line or something to pull that IP info?
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08-01-2023 11:22 PM
08-01-2023 11:22 PM
Re: Finding SP IP of 3par 7200
Hi theKtechex,
Please refer to the below URL for the step-by-step procedure to connect to the device.
URL - https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c04868904
Hope this helps.
Regards,
Satish
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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08-21-2023 03:55 AM
08-21-2023 03:55 AM
Re: Finding SP IP of 3par 7200
Hello @theKtechex,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
