Unable to perform HPE 3PAR VSS Hardware Provider Installation for Off-Host Proxy Purpose

[Angelok1987]

Hello Community,

We are deploying Veeam Backup & Replication v10 to Backup our VMs hosted in 10 Hyper-V 2016 hosts. All the 10 Hyper-V hosts are connected to an HPE 3PAR storage system via 2 redundants switches.

Since we have Hyper-V hosts, We want to deploy 2 Off-Host Proxies and we need to install HPE 3PAR VSS Hardware Provider on all the 10 hyper-V hosts and on the 2 Off-Host Proxies.

We have downloaded (from HPE Website) the HPE 3PAR VSS Hardware Provider (HPE_3PAR_Primera_VSS_Hardware_Provider_Software_2.7.4_TE223-11008). The release date of this software is March 15, 2021.

When I try to install the software on one of the 2 Off-Host Proxies, the installation starts, displays a window where I am invited to type the System Name,  The Username and The Password for the HPE 3PAR System. When I provide all these informations, I get this error message "Failed to run InformCLI command to create password file. The system cannot find the file specified C:\Users\xxxx\.hp3par".

Anybody already faces this issue ? How can I fix this ?

Please find Below some details related to the HPE 3PAR System and the VSS Hardware Provider :

 - Version of the VSS Hardware Provider : 2.7.4

 - Version of the HPE 3PAR System Software :

Release version 3.2.2 (MU3)
Patches: P41

Component Name Version
CLI Server 3.2.2 (MU3)
CLI Client 3.2.2
System Manager 3.2.2 (P41)
Kernel 3.2.2 (MU3)
TPD Kernel Code 3.2.2 (MU3)
TPD Kernel Patch 3.2.2 (P41)

Thanks in advance

[apol · Accepted solution]

Did you check requirements in the manual? I believe the VSS provider needs a local installation of the 3par cli.

[sbhat09]

Hello @Angelok1987,

Please check you have everything in place mentioned in 'requirements' and 'issues and suggested actions' section of this document - https://support.hpe.com/hpesc/public/docDisplay?docId=a00112053en_us&page=v16088304.html

Regards,
Srinivas Bhat

If you feel this was helpful please click the KUDOS! thumb below!

[Angelok1987]

Hello Apol,

I did not install the HPE 3PAR CLI; I will do this and keep you informed if this has solved the issue.

Thanks

[Angelok1987]

Thanks Sbhat09. I will make you a feedback

[Angelok1987]

Hello Apol,

I installed HPE 3PAR CLI and after that the installation of VSS Hardware Provider was successfull.

Thanks a lot.

[WebMarketer3]

Thanks for asking this question. Had a similar issue that I'm trying to solve currently.

[Moshe_Mazor]

Hi,

From where i can download the VSS Hardware Provider ?

[CRD]

Hi

Also need to download for it a Veeam installation but cant find it anywhere. Need to install it on the Hyper-V off-host backup proxy and the storage is 3PAR.

Does anyone perhaps have a link for me to download?

Thanks

[Sunitha_Mod]

Hi @CRD,

Thank you for posting. 

You might want to consider creating a new topic by utilizing the "New Discussion" button, as this will not only enhance visibility compared to the old topic but also boost your chances of receiving responses from experts.

[Angelok1987]

Hello @Moshe_Mazor , 

Please find attached a link to download HPE 3PAR VSS Driver and also the HPE 3PAR CLI Software :

https://we.tl/t-qPqHdfK48q 

The link will expire in 3 days.

Thanks