A3598A UPS Attention Light Soid Yellow

[Jack C. Mahaffey]

Came in this morning and the UPS Attention light is solid yellow. Solid alarm was also on. Turned alarm off. What's the problem now? What can I check? Here's the entries sent to syslog.


Jun 3 06:00:00 freoptp1 UPS: 180a181,200
Jun 3 06:00:00 freoptp1 UPS: > 06/02/2003 12:20:33 E SNMP request to node local
host timed out.
Jun 3 06:00:00 freoptp1 UPS: > Node is either down or no SNMP agent installed.
Jun 3 06:00:00 freoptp1 UPS: > 06/02/2003 12:21:06 I Changed a node entry (Firs
t old values).
Jun 3 06:00:00 freoptp1 UPS: > ObjectId 3, ObjectName: localhost:CLIENT, IpAdd
ress: localhost,
Jun 3 06:00:00 freoptp1 UPS: > System: 1.3.6.1.4.1.11.2.3.2.3, NodeType: 3, U
psId: 0, DeviceName: ,
Jun 3 06:00:00 freoptp1 UPS: > Controlled: TRUE, ManageType: 2, NodeStatus: 4
, Client: FALSE,
Jun 3 06:00:00 freoptp1 UPS: > NextUp: 0, MaxActionTime: 0, LastModify: 0, De
lete: FALSE
Jun 3 06:00:00 freoptp1 UPS: > Controlled: TRUE, ManageType: 2, NodeStatus: 3
, Client: FALSE,
Jun 3 06:00:00 freoptp1 UPS: > 06/02/2003 12:21:06 I Changed a node entry (Firs
t old values).
Jun 3 06:00:00 freoptp1 UPS: > NextUp: 0, MaxActionTime: 0, LastModify: 0, De
lete: FALSE
Jun 3 06:00:00 freoptp1 UPS: > Controlled: TRUE, ManageType: 2, NodeStatus: 3
, Client: FALSE,
Jun 3 06:00:00 freoptp1 UPS: > NextUp: 0, MaxActionTime: 0, LastModify: 0, De
lete: FALSE
Jun 3 06:00:01 freoptp1 UPS: > Controlled: TRUE, ManageType: 2, NodeStatus: 4
, Client: FALSE,
Jun 3 06:00:01 freoptp1 UPS: > NextUp: 0, MaxActionTime: 0, LastModify: 0, De
lete: FALSE
Jun 3 06:00:01 freoptp1 UPS: > ObjectId 3, ObjectName: localhost:CLIENT, IpAdd
ress: localhost,
Jun 3 06:19:45 freoptp1 above message repeats 3 times
Jun 3 06:00:01 freoptp1 UPS: > System: 1.3.6.1.4.1.11.2.3.2.3, NodeType: 3, U
psId: 0, DeviceName: ,

[Eugeny Brychkov · Accepted solution]

Looks liek UPS went into bypass mode. This means that now your systems are receiving power from 'wall receptacle' and not protected by UPS because it is in shutdown state.
Please check your power source. Sometimes when UPS senses heavy overvoltage it turns off and turn off load for protective reason, sometimes it goes into bypass mode. If your power provider will show that power source is clean (at least WAS clean at the time UPS got offline) then call HP for troubleshooting.
Meanwhile your power provider is looking at his power source you can go to servers this UPS is protecting and check their logs to see if they were rebooted. If yes, note reboot time and ask power provider what's happened then
Eugeny