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тАО02-24-2011 01:44 PM
тАО02-24-2011 01:44 PM
Re: booting rp7410
it also looks like the fault is with the chassis 1 from your output.
is this why the top is open?
check the status of both chassis in the mp as well, and that the pci psu's in the front have a green light.
Andy
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тАО02-24-2011 03:35 PM
тАО02-24-2011 03:35 PM
Re: booting rp7410
The best way option is open a case with HP.
Looks like there is H/W failure in the box.
It is good that you have got MP access, you can capture all the logs and send it to HP for further analyses and recemnedation to fix the issue.
Regards,
INH
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тАО02-24-2011 11:31 PM
тАО02-24-2011 11:31 PM
Re: booting rp7410
The logs i have are the one i posted because i just can login via MP.
I'm powering the server on just with the power button. But after that it powers off alone.
> it also looks like the fault is with the chassis 1 from your output.
> is this why the top is open?
i don't understand, the server is on the rack with other servers, there is no cover opened just the front panel but i closed after wards. is it that what u are talking about?
INH, how can i open a case with HP?
How can i disable the autotemp that shuts down the serve automatically?
cheers/
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тАО02-25-2011 12:36 PM
тАО02-25-2011 12:36 PM
Re: booting rp7410
Do you have a support contract?
>How can I disable the autotemp that shuts down the server automatically?
You don't want to do this, you'll fry the server.
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тАО02-25-2011 01:14 PM
тАО02-25-2011 01:14 PM
Re: booting rp7410
from your output posted
Power switch: is OFF
Right door: is closed
Top door: is open
Left Door: is closed
if you havent opened the top cover then maybe the interlock switch has failed. The server will not stay powered on properly if the covers are open.
but still check the pci psu leds when you power the server on.
To open a case with HP just call them if you have a support contract?
it might be worth looking in the console logs too, from the mp
Andy
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тАО02-27-2011 11:36 PM
тАО02-27-2011 11:36 PM
Re: booting rp7410
> if you havent opened the top cover then maybe the interlock switch has failed.
what the interlock switch does, is it the device that is causing the problem? is it replaceable?
> The server will not stay powered on properly if the covers are open.
the only cover i opened is the front one, nothing else.
> but still check the pci psu leds when you power the server on.
I have 2 PCI for Fiber, 1 PCI NIC, 1 PCI for tape drive, all of them are brlinking when the power is ON.
> To open a case with HP just call them if you have a support contract?
I don├В┬┤t have contract with HP.
> it might be worth looking in the console logs too, from the mp
So what can I do, i need to find out which HW is failing to order and replace, can some one tell me please.
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тАО02-27-2011 11:42 PM
тАО02-27-2011 11:42 PM
Re: booting rp7410
I just cheked, all the PCI lights at the back are blinking and the power is on but the HDD leds are not ON and after certaint time they go ORANGE.
Maybe this info can help.
regards.
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тАО02-28-2011 06:39 AM
тАО02-28-2011 06:39 AM
Re: booting rp7410
HDD LEDs are only on as a "busy" indicator, but orange means the power is off again.
Power on the server, wait until it goes off again and capture the MP system logs from this timeframe.
Hope this helps!
Regards
Torsten.
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тАО03-01-2011 12:07 AM
тАО03-01-2011 12:07 AM
Re: booting rp7410
MP> SL --> E --> D
As mentioned above can you pls capture and attach the output to this post.
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тАО03-01-2011 03:59 PM
тАО03-01-2011 03:59 PM
Re: booting rp7410
MP> SL --> E --> D
Are you able to contact your Hardware support provider? If in case HP, call up to HP support and provide the same logs for thier analyses as well. You need to have support agreemnt / contract for HP support
Rgds,
INH