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Re: Memory upgrade L2000

 
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T G Manikandan
Honored Contributor

Memory upgrade L2000



I am trying to add Kingston model memory into the L2000 server.
The system already had four 512MB on 0a/b,1a/b
I have added two 1GB modules on 0a/b with 512MB (2 modules ) on 1a/b.

I am getting the following error messages during startup with flash light on.
The firmware was upgraded to 41.39 from 39.40

Source:7=memory
Source detail:4=SIMM or DIMM
Problem Detail :2 single bit error
Reporting entity=system firmware


Alert level 6: Boot possible pending failure-action required
Source7=memory
source details:6=Physical memory SOURCE ID=FF
Problem detail:A=ECC error
Reporting Entity=system firmware


So I inserted this Kingston memory into another L-class where I got the below messages

Source 7=memory
Source detail =Physical memory
caller activity A=error handler
caller subactivity B6=implementation dependent
Reporting Entity Type=system Firmware

Source 7=memory
source detail 4=SIMM or DIMM
control address parity error


and also ECC errors as above.

checked the kingston web site and these modules support L2000.
I have to return the modules to the client as incompatible or faulty.

Requiring yours suggestions.

Thanks
7 REPLIES 7
Vincent Farrugia
Honored Contributor
Solution

Re: Memory upgrade L2000

Hello,

Seems like faulty memory.

DOAs...

I've never tried to install Kingston memory, but a lot of people over here report that they work, and so they should in your case too.

HTH,
Vince
Tape Drives RULE!!!
T G Manikandan
Honored Contributor

Re: Memory upgrade L2000

....back...
Patrick Wessel
Honored Contributor

Re: Memory upgrade L2000

There is no doubt that you have at least one defect memory DIMM. It is possible to decode the physical location from the complete chassis code from the error logs of the GSP.
There is no good troubleshooting with bad data
T G Manikandan
Honored Contributor

Re: Memory upgrade L2000

Ecc errors

0X2000006A76FF1D13 0000FF00 00AFF74 Type 4=Phy Location

0x5800086A76FF1D13 0000660A 1E121F0F
------------
0X2000006A76FF1D13 0000FF00 00BFF74 Type 4=Phy Location

0x5800086A76FF1D13 0000660A 1E121F0F

On another machine


0X2000002D74006123 0000FF00 000BFF74
TYPE4=Phy Location

How to interpret this?
Any related docs

THanks for the help

Thanks
Patrick Wessel
Honored Contributor

Re: Memory upgrade L2000

The format look a bit strange, are you sure that you didn???t miss a nibble in the physical location field?

The format of the last package of the three fields in the memory Phy Location is:

..XX XX XX XX 7 X
Extender DIMM Slot Reserved 7 Detail

You will find that you miss a nibble in the first two physical location chassis codes and the last one would point to DIMM 0B (I assume this one was an original HP DIMM). I???m afraid that I must correct my first statement that this is a defect DIMM???
There is no good troubleshooting with bad data
David Bell_1
Honored Contributor

Re: Memory upgrade L2000

TG,

Have you tried the Kingston Memory by itself? This would eliminate the possibility of mismatch. You may also want to try to put the Kingston memory in slot 1a/b although in violation of memory rules (FOR TESTING ONLY)and the HP memory in slot 0a/b. I have found in the past that the Kingston and HP memory sometimes didn't play well together.

HTH,

Dave
T G Manikandan
Honored Contributor

Re: Memory upgrade L2000

How do I capture all the GSP messages from the console like a screen print or something like.