Fault indicator light on 3500

[n3tm1n]

The fault indicator light is currently blinking on a 3500 switch. After checking the "Status Overiew" it acknowledged a CRC error check port 32. The error event has not shown up since last week. I have also swapped out the patch cable on the end users system that was connected to that port. I have done the following in an attempt have the light clear.

• Acknowledge the event.
• Delete the event
• Issued "clear logging" command in CLI.
• Also set the sensitivity level to High just in case I missed something.

Also, the same port has the followring Errors. These numbers have not increased.

• FCS Rx 251
• Drops TX  2926

Any advise/help is most appreciated.

-Bob

[n3tm1n]

Correction, The CRC errers have popped up again. It may be related to a bad NIC (or not properly configured).

• FCS Rx 383
• Drops TX  3458

[paulgear]

If you still have a fault light on, i think it's pretty unlikely this is caused by a faulty NIC on the other end.  I would get your 'show tech all' output ready and log an incident with HP support.

[n3tm1n]

How would I export the "Show Tech All" data via putty?

Thanks,

[paulgear]

The best way to get this data off is "copy command-output 'show tech all' [tftp <ip address>|usb]".  But if you don't have a TFTP server handy or don't have physical access to the switch, just turn off paging mode with "no page", then turn on session logs in putty, then run "show tech all", then turn off your session log.

[John Gelten · Accepted solution]

I agree with Paul, can't imagine a CRC-warning to trigger the Fault-LED. There must be something wrong on a more system-wide level (PSU failure or something like that)

To export output from Putty :

 - do a 'show tech all' and 'space' through if neccessary.

 - right-click on the title-bar of the Putty-window

 - chose 'copy all to clipboard'

 - well... paste it anywhere you like (notepad seems appropriate)

(you may need to delete some trailing jibber-jabber; best to use a fresh Putty-screen to start with)

[n3tm1n]

Thanks for the assistance.

Was able to capture all the data from "Show Tech All"