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Where can I inform about a possible BUG on IOS?

 
AAPP Toledo
Frequent Advisor

Where can I inform about a possible BUG on IOS?

Hi To All,

 

Today I've updated one of my 5406zl Switches to K.15.04.0007 version and I have found a curious thing on a command.

 

AAPP-Planta3# sh flash
Image             Size (bytes) Date     Version
----------------- ------------ -------- --------------------
Primary Image    :    10094820 05/06/10 K.14.60            
Secondary Image  :    14151598 05/27/11 K.15.04.0007       
Boot ROM Version : K.15.13
Default Boot     : Secondary

 

Ok... If I execute the command show mac-address I can obtain the following result:


AAPP-Planta3# sh mac-address a10
 Status and Counters - Port Address Table - A10
  MAC Address   VLAN
  ------------- ----
  002497-a8f631 180

 

It's simple.... Only a MAC (002497-a8f631) located on VLAN 180. If I execute the command  sh mac-address vlan I can obtain this:

 

AAPP-Planta3# sh mac-address vlan 228

 Status and Counters - Address Table - VLAN 228

  MAC Address   Port   
  ------------- --------

002497-a8f631 A10   

 

The same MAC (002497-a8f631) on the same port (A10) but, this is the weird thing, in a diferent VLAN 228.

 

AAPP-Planta3# sh cdp neighbors detail a10
CDP neighbors information for port A10
  Port : A10
  Device ID : SEP002497A8F631                                              
  Address Type : IP         
  Address      : 10.228.182.236  ===> The device, a CISCO IP Phone, got a VLAN 228 address.                              

  Platform     : SCCP45.9-0-2SR1SCisco IP Phone 7945                       
  Capability   :                                                           
  Device Port  : Port 1                                                    
  Version      : SCCP45.9-0-2SR1SCisco IP Phone 7945                       

The device, a CISCO IP Phone, got a VLAN 228 address. And this is correct, because all the VoIP Phones received from DCHP a 10.228.X.X address from the VLAN  228.

 

So.... Why when I execute the command sh mac-address [port] the VLAN is different?

 

This is a BUG? Where can I report it?

 

Thanks in advance and greetings from Spain.

 

2 REPLIES 2
Patrick R
Frequent Advisor

Re: Where can I inform about a possible BUG on IOS?

 

log in you my.procurve.com  account, under my support click on Email Support & Electronic Case Submission fill in the details and submit, you will get a case number and the procurve support will contact you later. 

 

you will need to get a show tech all out put command and the other as show commands you mentionned ready. 

 

or just call in at procurve support for spain 0902889344

AAPP Toledo
Frequent Advisor

Re: Where can I inform about a possible BUG on IOS?

Hi Patrick,

Thanks a lot for your information. I've called a few moments ago an I've open a case.

So.... waiting... :-)

Greetings...