Brocade 200E switches error

[M.K Ashraf]

We have 4 brocade 200 e switches. No zones configured.

Two switches went OFFline and we were unable to reach them . ALert alarm was on. We restarted switches and everything was up.

Below are the logs

Chassis 1 3 TRCE-1001 Trace dump available ! (reason: PANIC)
Chassis 1 3 TRCE-1004 Trace dump was not transferred because trace auto-FTP disabled
KSWD-1003 kSWD: Detected unexpected termination of: ''[11]rpcd:0'RfP=708,RgP=708,DfP=0,died=1,rt=399051500,dt=37378,to=50000,aJc=399000000

Can anyone help me to find out what excatly happened that make these switches OFFLINE.

Your help is appreaciated.

With Regards,
M.K

[Patrick Terlisten]

Hello,

what version of FabOS is running on these switches? Have you tryed to reboot the switches, for example by remove and re-attach power cords?

Regards,
Patrick

[M.K Ashraf]

Thanks for quick response.

We restarted the switches and after restart it is working fine as mentioned in previous query.

But why this issue arrise and what should be done to trackle it.

OS version : V5.0.1a

With Regards,
M.K

[Jan Soska]

Hello,
your OS verson is really archaic... Should update asap. Current version is 6.2.3 I think.

Jan

[Patrick Terlisten]

Hello,

I agree to Jan that you should install the latest firmware. You can log a case at HP so that they can analyze the error for you. You can collect support informations by using the "supportsave" command.

Regards,
Patrick