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07-07-2012 03:10 AM - last edited on 07-09-2012 10:19 PM by VidyaVI
07-07-2012 03:10 AM - last edited on 07-09-2012 10:19 PM by VidyaVI
Cache Battery Modules : Operational State: Failed and Charger State: Failed
Hello,
We have Eva Storage
HP EVA 6000 - A 2C4D array
Showing a Failed Error on:
Hardware
Rack1
Controller Enclosure
Controller B
Cache Battery Modules : Operational State: Failed and Charger State: Failed.
Model Number: HSV200
Software Version: CR0EB0xc3p-6100
I attached screen shot also. Please give any perfect solution.
Thanks & Regards
Kirtan patel
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07-07-2012 05:26 AM
07-07-2012 05:26 AM
Re: Cache Battery Modules : Operational State: Failed and Charger State: Failed
Hi,
considering that the "Operational State" is "Good" - and I presume you can still access the LUNs - it's a fairly safe bet that your batteries haven't actually failed.
There are many improvements in the XCS code that relates to the batteries.
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07-09-2012 09:37 PM
07-09-2012 09:37 PM
Re: Cache Battery Modules : Operational State: Failed and Charger State: Failed
Hi Johan
Thanks for reply so what is need do next its for required change bettery if yes then how to change this bettery
and if you have any other solution for this error please tell me .
Thanks & Regards
Kirtan Patel
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07-09-2012 09:43 PM
07-09-2012 09:43 PM
Re: Cache Battery Modules : Operational State: Failed and Charger State: Failed
Hi, if your batteries were all broken your servers would not be able to access the LUNs.
You can find videos how to replace batteries on HP's Service Media Library, here: http://h20464.www2.hp.com/index.html
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07-09-2012 09:56 PM
07-09-2012 09:56 PM
Re: Cache Battery Modules : Operational State: Failed and Charger State: Failed
So its necessary change bettery any other solution for this
Thanks & Regards
Kirtan Patle
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07-10-2012 02:05 AM
07-10-2012 02:05 AM
Re: Cache Battery Modules : Operational State: Failed and Charger State: Failed
Hi Kirtan,
You can check for solution and battery replacement steps on the HP Guided Troubleshooting Tree under EVA6000 option. Below is the link and navigation details for the same:
Navigation steps for troubleshooting: click on EVA 6000/EVA 6000-A >> Next >> Troubleshooting >> HSV Controller related issues >> Cache battery related issue
Navigation steps for battery replacement: click on EVA 6000/EVA 6000-A >> Next >> Procedure >> Part replcement instructions >> Controller enclosure part replacement >> Battery replacement
PS
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