Command view eva : HTTP Status 404, Not Found

[Tony Leahy]

Hi,
have a a problem with the command view eva on the HP Openview storage management appliance

Everything is fine till I try try to access to the command view eva and I get the HTTP Status 404, not found

I am using the administrator user and can access all other pages

Thanks,
Tony.

[Uwe Zessin]

Tony,
is this a new installation?

It sounds like your EVA is at VCS version 3.010 or up, but the Storage Management Appliance (SMA) is running an old version of CommandView EVA (likely CV-EVA v3.0).

You need CV-EVA V3.1 for current EVA firmware, but it is no longer distributed with the SMA.

If that is the probem, look for the Storage Operations Manager (SOM) media kit (T2538AA). It contains the CD-ROM with CV-EVA V3.1.

[Farid Abizeid · Accepted solution]

Hi Tony,

I also suggest that you try local launch of the CV and also make sure that Java 1.4.1-3 is installed on the remote station.

You can also check from "Manage Tools" if CV is started.

In case you are still at CV3.0 and you need to upgrade to CV3.1 then make sure the appliance software is v2.1 otherwise you need to update to v2.1 first.

Regards
Farid

[Erwin van Londen]

Tony,

9 out of 10 the Command View EVA service is not running. (In windows this is the nsaserver service).

Regards,
Erwin van londen
HP Master ASE SAN Architect.

[Tony Leahy]

Java 1.4.1-3

Response :
Hi,
Thanks Uwe Zessin for the response
The solution was the Java installation as though it was installed it wasn't functioning properly so I re-installed and am now up and running again


thanks to Erwin van Londen and Farid Abizeed
and I realise that my questions wasn't as detailed as it should have been

[Technical Services_1]

We had the same problem - resolved by upgrading CV from 3.0 to 3.1.

Cheers