CV 8.x issue with reporting correct amount of storage

[Brian Hope]

Hi need some help. Installed CV 8.00.01 and now my EVA 6000 is showing 3x the amount of available storage than it did previously while on CV 6.0.2. Anyone else having this issue, and if so what do I need to do to fix? It is driving me crazy not knowing how close I am to running out of space.
Thanks for your help,
Brian

P.S. This thread has been moved from General to Storage Area Networks (SAN) (Enterprise). - Hp Forum moderator

[Brian Hope]

Let me clear this up a bit. It is showing 3x the amount of available free space then it was prior.

[IBaltay]

Hi,
what EVA controller XCS firmware version are you running pls?

[Brian Hope]

XCS 6.200

[Steven Clementi]

Did you un-install CV 6 before you installed CV8?

Also, there is an upgrade to 8.0.2, which might fix the issue.

" http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3664271&prodTypeId=12169&prodSeriesId=471497&swLang=13&taskId=135&swEnvOID=1005 "

Also, have you restarted your EVA recently? Can you?

Steven

[IBaltay]

The quickest solution seems to be trying the EVA 8.02 from here:
ftp://ftp.hp.com/pub/softlib/software10/COL25231/co-64828-1/

[Brian Hope]

I needed to switch server hardware so CV was a fresh install. I will try the Update and see if that fixes the issue. Thanks

[Brian Hope]

Updated CV to 8.02. Still showing the same thing. Controllers were rebooted in September when the code was updated from 6110 to 6200. This is also when the EVA was moved from CV 6.02 to 8.x. Is it possible that CV 6.02 was reporting incorrect information back on available space and that when I moved it to CV 8.02 and updated the code it corrected to show the correct amount of available space? Maybe from deleting LUNs it never showed the reclaim of the disk properly in CV 6?
I know it sounds unlikely and I don't know of any bugs that did this in CV 6. Any thoughts?

[Uwe Zessin]

That looks like the EVA needs a "controller resync". While you might be able to fix it yourself (maybe just reboot the master controller), I suggest you open a call with HP so that these types of errors get known to them. This also gives them a chance in advance to collect all necessary information before you have made any changes.