EVA6000 disks temperature sensor reports "not available"

[Tom Swigg_1]

I have a 60% populated EVA6000 where about 15 disks, mostly in slots 7 and 8, are reported by Command View EVA/Hardware/Rack 1/Disk Enclosure*/Cooling Sensor-General/Temperature Sensor General Properties/

as status "Not available".

Here is a section from a home grown sssu script that shows the same thing



\Hardware\Rack 1\Disk Enclosure 1 information
Name Temp (C) Op State Alarm Status/Fan Speed
ps1 31.0 good no_alarm
ps2 33.0 good no_alarm
emu 24.0 good no_alarm
diskslot1 25.0 good no_alarm
diskslot2 24.0 good no_alarm
diskslot3 25.0 good no_alarm
diskslot4 26.0 good no_alarm
diskslot5 28.0 good no_alarm
diskslot6 28.0 good no_alarm
diskslot7 28.0 good no_alarm
diskslot8 notavailable not_applicable
diskslot9 notavailable not_applicable
diskslot10 notinstalled not_applicable
diskslot11 notinstalled not_applicable
diskslot12 notinstalled not_applicable
diskslot13 notinstalled not_applicable
diskslot14 notinstalled not_applicable
fan1 good speed_1_lowest
fan2 good speed_1_lowest


Is this something to worry about

[Rob Leadbeater]

Hi Tom,

As a first check, I'd probably make sure that the disks in slots 8 and 9 are on a supported firmware revision.

If not that may explain why they're not picking up a temperature.

Cheers,
Rob

[Tom Swigg_1]

They are all at the right f/w as far as I know

Disk Name State Size Model No. F/W RSS index RSS ID Disk GroupBay Shelf
Disk 001 good 136G BD1465822 HP04 1 2 KWDG01 2 6
Disk 002 good 136G BD1465822 HP04 7 2 KWDG01 2 2
Disk 003 good 136G BD1465822 HP04 3 2 KWDG01 2 4
Disk 004 good 136G BD1465822 HP04 6 2 KWDG01 2 1
Disk 005 good 136G BD1465822 HP04 3 1 KWDG01 1 10
Disk 006 good 136G BD1465822 HP04 5 2 KWDG01 2 9
Disk 007 good 136G BD1465822 HP04 4 1 KWDG01 1 1
Disk 008 good 136G BD1465822 HP04 0 2 KWDG01 2 10
Disk 009 good 136G BD1465822 HP04 6 1 KWDG01 1 6
Disk 010 good 136G BD1465822 HP04 2 1 KWDG01 1 9
Disk 011 good 136G BD1465822 HP04 7 1 KWDG01 1 8
Disk 012 good 136G BD1465822 HP04 4 2 KWDG01 2 8
Disk 013 good 136G BD1465822 HP04 2 2 KWDG01 2 3
Disk 014 good 136G BD1465822 HP04 0 1 KWDG01 1 3
Disk 015 good 136G BD1465822 HP04 5 1 KWDG01 1 2
Disk 016 good 136G BD1465822 HP04 1 1 KWDG01 1 4
Disk 017 good 279G BD3005823 HP04 0 3 KWDG02 4 1
Disk 018 good 279G BD3005823 HP04 5 4 KWDG02 3 1
Disk 019 good 279G BD3005823 HP04 2 4 KWDG02 3 3
Disk 020 good 279G BD3005823 HP04 1 3 KWDG02 4 3
Disk 021 good 279G BD3005823 HP04 4 4 KWDG02 3 2
Disk 022 good 279G BD3005823 HP04 3 4 KWDG02 3 4
Disk 023 good 279G BD3005823 HP04 2 3 KWDG02 4 10
Disk 024 good 279G BD3005823 HP04 3 3 KWDG02 4 4
Disk 025 good 279G BD3005823 HP04 0 4 KWDG02 3 9
Disk 026 good 279G BD3005823 HP04 1 4 KWDG02 3 8
Disk 027 good 279G BD3005823 HP04 2 7 KWDG02 4 6
Disk 028 good 279G BD3005823 HP04 3 7 KWDG02 4 2
Disk 029 good 279G BD3005823 HP04 0 7 KWDG02 4 9
Disk 030 good 279G BD3005823 HP04 1 7 KWDG02 4 8
Disk 031 good 279G BD3005B77 HP01 6 4 KWDG02 3 10
Disk 032 good 279G BD3005B77 HP01 7 4 KWDG02 3 6
Disk 033 good 279G BD3005B77 HP01 4 3 KWDG02 7 1
Disk 052 good 279G BD3005823 HP04 0 8 KWDG02 7 4
Disk 053 good 279G BD3005B77 HP01 1 8 KWDG02 7 6
Disk 054 good 279G BD3005B77 HP01 7 8 KWDG02 7 8
Disk 055 good 279G BD3005823 HP04 6 8 KWDG02 7 9
Disk 056 good 279G BD3005823 HP04 7 3 KWDG02 7 10
Disk 057 good 279G BD3005B77 HP01 6 3 KWDG02 8 1
Disk 058 good 279G BD3005823 HP04 2 8 KWDG02 8 2
Disk 059 good 279G BD3005B77 HP01 3 8 KWDG02 8 3
Disk 060 good 279G BD3005B77 HP01 4 7 KWDG02 8 4
Disk 061 good 279G BD3005B77 HP01 5 7 KWDG02 8 6
Disk 062 good 279G BD3005B77 HP01 7 7 KWDG02 8 8
Disk 063 good 279G BD3005823 HP04 6 7 KWDG02 8 9
Disk 064 good 279G BD3005B77 HP01 5 8 KWDG02 8 10
Disk 065 good 279G BD3005823 HP04 4 8 KWDG02 9 1
Disk 034 good 279G BD3005B77 HP01 9 5 KWDG03 6 10
Disk 035 good 279G BD3005B77 HP01 7 6 KWDG03 5 2
Disk 036 good 279G BD3005B77 HP01 5 6 KWDG03 5 1
Disk 037 good 279G BD3005B77 HP01 4 6 KWDG03 5 4
Disk 038 good 279G BD3005B77 HP01 6 6 KWDG03 5 3
Disk 039 good 279G BD3005B77 HP01 2 6 KWDG03 5 8
Disk 040 good 279G BD3005B77 HP01 0 6 KWDG03 5 9
Disk 041 good 279G BD3005B77 HP01 1 6 KWDG03 5 10
Disk 042 good 279G BD3005B77 HP01 3 6 KWDG03 5 6
Disk 043 good 279G BD3005B77 HP01 8 5 KWDG03 6 2
Disk 044 good 279G BD3005B77 HP01 5 5 KWDG03 6 1
Disk 045 good 279G BD3005B77 HP01 4 5 KWDG03 6 9
Disk 046 good 279G BD3005B77 HP01 6 5 KWDG03 6 3
Disk 047 good 279G BD3005B77 HP01 7 5 KWDG03 7 2
Disk 048 good 279G BD3005B77 HP01 0 5 KWDG03 6 6
Disk 049 good 279G BD3005B77 HP01 1 5 KWDG03 6 8
Disk 050 good 279G BD3005B77 HP01 3 5 KWDG03 6 4
Disk 051 good 279G BD3005B77 HP01 2 5 KWDG03 7 3
Disk 066 good 279G BD3005823 HP04 10 5 KWDG03 9 2