Firmware update MSA 1000 true Array 5 Adapter

[Meier Daniel]

I have one server which is connected true the standard Compaq Scsi Array Adapter and when i start the server with the MSA1000 CD i got only the CPQACU and the DIAG of CPQACU in the menu. Also when i start under windows the msa.exe and press the find button no MSA1000 is displayed. Can i update the MSA1000 firmware only when its connected true a FIBRE HBA Adapter????

[Uwe Zessin]

Daniel,
it sounds like you have connected your server to the VHDCI connector(s) at the back of the MSA1000 storage array. That is not correct. The MSA1000 expects additional disk drive enclosures to be connected there. You need a true fibre channel adapter and an embedded hub, an embedded fibre channel switch or an I/O module connected to an external fibre channel switch to talk to the MSA1000.

There is a different product, the MSA500, that looks pretty similar to the MSA1000. It uses different controllers and provides a parallel-SCSI output for servers at the same position where you connect the external disk enclosures to the MSA1000, so it is easy to mix-up both.

[Meier Daniel]

Thanks Uwe,

All i know is that this SAN was delivered with a bundle with 2 Proliants 380G2 for setting up a cluster (Think they called them Cluster in a Box). So the server is conneted to the Connector your described and i have no connectors for FIBRE on the MSA1000.

Can you tell me which kind of MSAxxxx i've got?

[Uwe Zessin]

Sorry, I really can not tell you what system you have. I can only infer from your answers. Is there a label at the front of the controllers?

If that was a pre-configured solution with no fibre channel components it looks rather likely that you have an MSA500, not an MSA1000.
http://h18004.www1.hp.com/products/servers/proliantstorage/sharedstorage/sacluster/index.html

I have never worked with that thing myself and when I asked a colleague he said that he did not do much with it and no longer remembered. From browsing over the documentation it looks to me like you have to run the ACU from the SmartStart CD-ROM, but I am afraid that is all help I can give. I hope somebody else can tune in and enlighten us.

[Stephen Kebbell]

Hi,

Uwe's right, it sounds like you have an MSA500, and it should be printed on the front of the controller, underneath the LCD Display "Modular Smart Array xxx".
The MSA1000 will always have at least one fibre connector at the back, above the power supplies. If you have 2 blank panels above them, then it's an MSA500.
The DL380 G3 Packaged Cluster can be ordered with either the MSA500 or MSA1000.
http://h18004.www1.hp.com/solutions/enterprise/highavailability/index.html

Also, the display panel should display the firmware revision during boot up. Use the up and down arrow buttons on the controller to cycle through the messages. The latest firmware is 1.80, and can be found here:
http://h18023.www1.hp.com/support/files/server/us/download/19592.html

Copy the downloaded file to a floppy.
If you want to update the firmware you need to boot from the SmartStart CD, go to Maintenance and load the ROM Update Utility. Then ask it to read from Diskette. (This only works with SS 6.xx, with SS 7.00 you need the Firmware Maintenance CD).
Hope this helps.

Regards,

Stephen

[Meier Daniel]

Thanks for you help, i think you are right, cause there is no fibre connection on the controllers, and when the LCD Displays

Compaq SA-CL is up

Think thats the old name of the MSA500 i will try it and will inform you

thanks in advance

[Doug de Werd]

yes the MSA500 used to be called "Smart Array Cluster Storage" so the LED on the storage controller may show SA-CL, which is the engineering abbreviation for that storage box. So yes, you have an MSA500.

FYI, if you don't already have it, here is a link to the documentation

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&locale=en_US&docIndexId=179911&taskId=101&prodTypeId=15351&prodSeriesId=316563

Also, you may want to look at some of the white papers listed here:

http://h18022.www1.hp.com/solutions/enterprise/highavailability/whitepapers/ms-packagedcluster.html

Thanks,
Doug