- Community Home
- >
- Storage
- >
- Midrange and Enterprise Storage
- >
- HPE EVA Storage
- >
- HSG80 ERROR PLEASE HELP.
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Forums
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 02:26 AM
12-22-2008 02:26 AM
WARNING: Device communication error - ScsiExecCli2:ScsiRecvDiag():ScsiSendDiag() (SP_SCSI: ScsiExecCli)
we get these every day, can anyone please help on this.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 06:41 AM
12-22-2008 06:41 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 07:03 AM
12-22-2008 07:03 AM
Re: HSG80 ERROR PLEASE HELP.
Where are you getting that error ?
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 07:39 AM
12-22-2008 07:39 AM
Re: HSG80 ERROR PLEASE HELP.
Hi Rob,
Thanks, This error is an atomatic alert from SWCWDSOPSPROD01.cw.uk.azp>>- SWCWDSOPSPROD01.ukcw.xxxx.net HSG80 11000000000 HSG80 disksdisk41500.1 >NSMTEC>1229525841.1.1>NODE TIME>Dec 17 14:10:40.
This alert is from Host end.Its connected to HSG80. In HSG80 events I cannot find any warnings. No failed disk are showing.Host are online.
Unix team told me this certainly in some days a drive is going to be failed, so this might be a early warning, but I am not sure abt that.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 08:05 AM
12-22-2008 08:05 AM
Re: HSG80 ERROR PLEASE HELP.
What is the hardware configuration ?
A "SHOW DISK41500" from the HSG80 might be useful to see.
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2008 04:01 PM
12-22-2008 04:01 PM
Re: HSG80 ERROR PLEASE HELP.
In our case it's correctly reported problems where the controller has gone offline.
Again, just guessing, in this case it's either the disk or one of the paths to the disk that's causing problems. The monitor on the server is detecting that it can no longer communicate with the device.
More detail on how the HSGs are connected to the server might help. Are there multiple paths etc.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2008 01:11 AM
12-23-2008 01:11 AM
Re: HSG80 ERROR PLEASE HELP.
DISK41500 disk 4 15 0 SPARESET
COMPAQ BD03663622 BDC4
Switches:
NOTRANSPORTABLE
TRANSFER_RATE_REQUESTED = 20MHZ (synchronous 20.00 MHZ negotiated)
Size: 71114623 blocks
Show this:
Controller:
HSG80 ZG02601364 Software V87F-7, Hardware E12
NODE_ID = 5000-1FE1-000B-4750
ALLOCATION_CLASS = 0
SCSI_VERSION = SCSI-2
Configured for MULTIBUS_FAILOVER with ZG10706996
In dual-redundant configuration
Device Port SCSI address 7
Time: 23-DEC-2008 09:59:26
Command Console LUN is lun 0 (NOIDENTIFIER)
Host Connection Table is NOT locked
Smart Error Eject Disabled
Host PORT_1:
Reported PORT_ID = 5000-1FE1-000B-4753
PORT_1_TOPOLOGY = FABRIC (fabric up)
Address = 010A00
Host PORT_2:
Reported PORT_ID = 5000-1FE1-000B-4754
PORT_2_TOPOLOGY = OFFLINE (offline)
NOREMOTE_COPY
Cache:
128 megabyte write cache, version 0022
Cache is GOOD
Unflushed data in cache
CACHE_FLUSH_TIMER = DEFAULT (10 seconds)
Mirrored Cache:
128 megabyte write cache, version 0022
Cache is GOOD
Unflushed data in cache
Battery:
NOUPS
FULLY CHARGED
Expires: 18-APR-2009
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2008 04:53 AM
12-23-2008 04:53 AM
Re: HSG80 ERROR PLEASE HELP.
> Reported PORT_ID = 5000-1FE1-000B-4754
> PORT_2_TOPOLOGY = OFFLINE (offline)
This looks like it *might* be the problem...
I'll guess that you might have a SAN switch down, but again as you've failed to give us any details on the hardware configuration, that's complete speculation...
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2008 05:00 AM
12-23-2008 05:00 AM
Re: HSG80 ERROR PLEASE HELP.
CLI> SET THIS_CONTROLLER PORT_2_TOPOLOGY = OFFLINE
A disconnected link looks like this:
PORT_1_TOPOLOGY = FABRIC (connection down)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2008 05:35 AM
12-23-2008 05:35 AM
Re: HSG80 ERROR PLEASE HELP.
as for the disk , at least it's a spare disk. has it any error lights on the drive ?
if you 'run fmu' on the hsg80 what does the last error say 'show last most' ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-23-2008 07:05 AM
12-23-2008 07:05 AM
Re: HSG80 ERROR PLEASE HELP.
also what does 'show fail' say on the hsg80 ?
just thinking of spareset smaller than failed drive on array ?
good luck
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 03:56 AM
12-24-2008 03:56 AM
Re: HSG80 ERROR PLEASE HELP.
------------------------------------------------------------------------------
FAILEDSET failedset
Switches:
NOAUTOSPARE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 04:01 AM
12-24-2008 04:01 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 06:42 AM
12-24-2008 06:42 AM
Re: HSG80 ERROR PLEASE HELP.
if you have no errors in fmu and no fault lights on the drive, unless you want to run dilx against the unit which would impact performance on the hsg80 or initialize it and create a lun then present it to the host,write to it etc then delete it and test it that way - the issue would seem to be with the swcc implementation on the host , maybe reinstall or upgrade the version.
fwiw
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 07:29 AM
12-24-2008 07:29 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 07:31 AM
12-24-2008 07:31 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 10:48 AM
12-24-2008 10:48 AM
Re: HSG80 ERROR PLEASE HELP.
FMU is the fault management utility , i normally run it from the cli on the hsg80, it won't do any harm to your hsg80.
it's one of a number of utilities available on the hs/z series controllers such as frutil, vtdpy and hsutil for performance monitoring, replacement batteries , upgrading firmware etc.
i take it you are doing this through swcc ?
hope this helps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-24-2008 11:14 AM
12-24-2008 11:14 AM
Re: HSG80 ERROR PLEASE HELP.
This looks like a communications error between the SWCC agent and the HSG80 controller.
I suggest to check the Windows event log and the server's switch port counters for errors.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-30-2008 03:17 AM
12-30-2008 03:17 AM
Re: HSG80 ERROR PLEASE HELP.
I run the FMU commands, SHOW LAST ALL,SHOW LAST MOST and SHOW MEM ALL,
I have attached the doc, can you please help whether the HSG is reporting any logs on this.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-30-2008 09:41 AM
12-30-2008 09:41 AM
Re: HSG80 ERROR PLEASE HELP.
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2009 02:31 AM
01-05-2009 02:31 AM
Re: HSG80 ERROR PLEASE HELP.
Sorry for the late reply, I am not bale to run the FMU command, It thows me a error.
Error Report
Number Code Severity Description Context
1 2002 Unknown Unable to lock subsystem. Try again later. Unable to lock subsystem. Try again later.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2009 02:37 AM
01-05-2009 02:37 AM
Re: HSG80 ERROR PLEASE HELP.
Cheers,
Rob
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2009 02:47 AM
01-05-2009 02:47 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2009 02:57 AM
01-05-2009 02:57 AM
Re: HSG80 ERROR PLEASE HELP.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-05-2009 02:59 AM
01-05-2009 02:59 AM
Re: HSG80 ERROR PLEASE HELP.
Something appears to have got in a bit of a confused state, and I'm not sure if that's SWCC or the HSG80 itself...
Cheers,
Rob