MSA500 and System Management Home Page Not Showing Drives

[Tina Schifano]

Hello everyone. We have an issue with an MSA500 and the System Management Home Page. The server is up and the MSA is attached and working. The server sees the disk. But, when you go to Home -> Storage -> MSA500 G2 in M06MMT424T from the system management Home Page, and you look on the left pane under Physical Disks, there are no disks listed. We have used PSP agents from 7.91 up through 8.x. I believe they have already updated the drivers as well. Anybody have any insight or have seen this before?