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тАО12-12-2012 09:14 PM
тАО12-12-2012 09:14 PM
P6350 Command View 10.2 Install problem
The Command view install stopped responding during my first attempt to install it. After killing the install and rebooting I tried restarting install and got the error below. This is a fresh install on the server and I have manually removed all traces of the failed install of CV as well as anything I could find for SMI-S. Any ideas?
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тАО10-24-2013 05:48 AM
тАО10-24-2013 05:48 AM
Re: P6350 Command View 10.2 Install problem
Hi,
Did you manage to resolve this as I'm having the same problem?
Thanks
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тАО10-25-2013 06:00 AM - edited тАО10-25-2013 06:20 AM
тАО10-25-2013 06:00 AM - edited тАО10-25-2013 06:20 AM
Re: P6350 Command View 10.2 Install problem
hi, I have the same problem. On EVA4400 I was upgrading CV from 9.2 to 10.3.
I have uninstalled 9.2 first, then try to install 10.3 but this error occured. Also tried restart machine, delete old CV folders, checked installed programs, registries . . nothing relevant in there (regarding SMI-S).
I would like to find out which software also use SMI-S so I can try to uninstall it. So far I din't find any.
Thanks for any help.
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тАО10-25-2013 06:11 AM
тАО10-25-2013 06:11 AM
Re: P6350 Command View 10.2 Install problem
If you don't need SMI-S, consider to deselect the item.
Hope this helps!
Regards
Torsten.
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тАО10-25-2013 06:17 AM
тАО10-25-2013 06:17 AM
Re: P6350 Command View 10.2 Install problem
Yeah I did I called HP and worked with them on and we were able to resolve. I can't remember the fix for the life of me sorry guys. It was something simple though.
I'll try to dig through some emails.
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тАО10-25-2013 06:18 AM
тАО10-25-2013 06:18 AM
Re: P6350 Command View 10.2 Install problem
thanks for reply Torsten, but I did not get in to that install step.
This error ocuured at the start of installation (while installation checking system).
Regarding that error I think that there is another program that is using SMI-S - solution could be find this program (don't know how ) or delete some files/registry..
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тАО10-25-2013 06:29 AM - edited тАО10-25-2013 06:35 AM
тАО10-25-2013 06:29 AM - edited тАО10-25-2013 06:35 AM
Re: P6350 Command View 10.2 Install problem
Sometimes there is CommandView TL or EVA replication manager installed - is it?
You could check
netstat -ao
and search for ports 5988 and 5988.
If you find a PID related to these ports, start taskmgr, enable the PID column for prozesses and check "who" is using the port.
Anything in
C:\Program Files\Hewlett-Packard\SMI-S ?
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО11-14-2013 05:33 AM
тАО11-14-2013 05:33 AM
Re: P6350 Command View 10.2 Install problem
Hi
problem solved. I downloaded same old version CV 9.2. Installed it (with no problems), restarted mgmt server. Then uninstall it, restarted mgmt server.
After that CV 10.3 was installed flawlessly :)
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тАО11-14-2013 05:43 AM
тАО11-14-2013 05:43 AM
Re: P6350 Command View 10.2 Install problem
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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тАО11-14-2013 07:40 AM
тАО11-14-2013 07:40 AM
Re: P6350 Command View 10.2 Install problem
yes of course, in third post I wrote that.
I assume there was some registry problem.