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тАО06-21-2004 03:26 AM
тАО06-21-2004 03:26 AM
"The Secure Path Agent service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."
Have removed and reinstalled. The server is seeing this disks allocated but obviously four disks for each one allocated.
Solved! Go to Solution.
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тАО07-02-2004 12:05 AM
тАО07-02-2004 12:05 AM
Re: secure path agent not starting
Did you install the HBA drivers from the SAN platform kit or support software CD?
Drivers from the prolient support pack or the emulex version may not include the adjunct driver required by Secure Path.
Regards,
Martin.
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тАО07-02-2004 12:54 AM
тАО07-02-2004 12:54 AM
Re: secure path agent not starting
I installed the HBA drivers from the Windows Platform Kit v8.7B. Are they any registry settings to check?
Thanks for you help
Chris
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тАО07-02-2004 01:18 AM
тАО07-02-2004 01:18 AM
Re: secure path agent not starting
I don't think you should need to make any registry changes after installing, but my experience is limited to MSA1000. You may find that your current version of secure path will not work with your current HBA drivers, and that you may have to downgrade one or both of these components. Try an earlier HBA driver first, then Secure path as well. (I don't think there is much functional difference between sp 4.0 and 4.0c, but don't use an earlier version than this if you want to use your current secure path client.)
Regards
Martin.
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тАО07-04-2004 09:22 PM
тАО07-04-2004 09:22 PM
Re: secure path agent not starting
PS haven't we all met before?
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тАО07-05-2004 04:05 AM
тАО07-05-2004 04:05 AM
Re: secure path agent not starting
We met when you were the knowledgable and helpful SAN expert at Spring. I hope all is well now that you have moved on.
I advised Chris to look at HBA driver/secure path versions, because I have experienced problems here myself recently. Chris would be wise to follow your advise before doing anything else!
Best Regards,
Martin.
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тАО07-06-2004 10:53 PM
тАО07-06-2004 10:53 PM
Re: secure path agent not starting
Thanks for you help. When I look in Device Manager, Disks they all appear as DEC HSG80 disks. if I go to update driver it will not find a better driver for it. How do I make it into a Secure Path disk?
Thanks again
Chris
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тАО07-07-2004 01:50 AM
тАО07-07-2004 01:50 AM
Re: secure path agent not starting
Same process for W2K and W2K3 by the way but unfortunately plug-and-play needs to get it's act together and the process might need repeating more than once.
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тАО07-07-2004 02:38 AM
тАО07-07-2004 02:38 AM
Re: secure path agent not starting
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тАО07-07-2004 04:03 AM
тАО07-07-2004 04:03 AM
Re: secure path agent not starting
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тАО07-08-2004 08:36 PM
тАО07-08-2004 08:36 PM
Re: secure path agent not starting
Thanks for your help
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тАО07-08-2004 10:26 PM
тАО07-08-2004 10:26 PM
Solution1) Delete disks from device manager
2) Unplug Fibre
3) reinstall securepath4.0c over the top
4) Reboot
5) plug in fibre
6) if plug and play doesn't find them then reboot.
7) all should be ok.
Done this in my lab four times for you with various drivers, works every time.
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тАО07-08-2004 11:15 PM
тАО07-08-2004 11:15 PM
Re: secure path agent not starting
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тАО07-09-2004 02:07 AM
тАО07-09-2004 02:07 AM