SMI-S Component for HP StorageWorks Command View EVA

[gstonian]

Hi, I want to use HP SIM to manage our EVA's but CIMServer is playing up and continually restarting on the server with this error:

Faulting application cimserver.exe, version 0.0.0.0, faulting module pegserver.dll, version 0.0.0.0, fault address 0x00027a63.

As per a previous thread I have checked the Java Version & get the following returned no problem

C:\Program Files\Hewlett-Packard\pegasus_home\jre\bin>java -Xmx1024m -version
java version "1.4.2_12"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_12-b03)
Java HotSpot(TM) Client VM (build 1.4.2_12-b03, mixed mode)

HP's response was to uninstall Command View and re-install without installing SMI-S EVA.

I see there is also SMI-S CIMOM. Could this progam be causing a conflict? Whats the difference between SMI-S CIMOM & SMI-S EVA ? WHich one should be there ? If I uninstall SMI-S EVA and leave SMI-S CIMOM there (or the other way around), could this enough to getCim Server started and then get HP SIM talking to the server with Command View Running on it.

We run Command View 6.0.2.7

Points rewarded as always :)

[gstonian]

Here is an extract from the PegasusStandard.log file

12/09/08-15:25:55 WARNING cimserver: Error: Bad attribute name: on line 1
12/09/08-15:26:04 WARNING cimserver: Error: Bad attribute name: on line 1
12/09/08-15:26:12 WARNING cimserver: Error: Bad attribute name: on line 1
12/09/08-15:26:21 WARNING cimserver: Error: Bad attribute name: on line 1
12/09/08-15:26:29 WARNING cimserver: Error: Bad attribute name: on line 1

A quick search on-line hasn't thrown anything up but thought it might help here.

[Rob Buxton]

If you're trying to run CV 6 and HPSIM on the same server that's not supported and it will cause problems. It is supported for CV 8 to co-exist with HPSIM.

[gstonian]

Hi Thx - no we have HP SIM on another server just now. I'm leaving that while I try to get CIMServer up and running.

I have the following in my Add/Remove Programs on the server that runs COmmand View EVA.

HP StorageWorks SMI-S CIMOM
HP StorageWorks SMI-S EVA

& The Following Service

HP StorageWorks SMI-S CIMServer

After further reading last night I suspect the CIMOM program is from CV ESL - Is this correct? It's possible this exists from an old ESL Install. My current plan is to remove this and see if it resolves anything.

[gstonian]

Tried to uninstall HP StorageWorks SMI-S CIMOM but got this:

The Installshield wizard for HP StorageWorks SMI-S CIMOM has detected that there are providers installed on the management server. These providers are dependent on CIMOM for their functionality. CIMOM cannot be uninstalled.

We don't have COmmand View ESL installed (which I think CIMOM belongs) to so not sure why it's complaining...

[gstonian]

Just found this in the EVA Command View EVA Manual.

"When you remove SMI-S EVA, SMI-S CIMOM is not removed. You must remove it separately. You can remove SMI-S CIMOM only if SMI-S EVA is removed."

Do I need to have SMI-S CIMOM installed to allow SMI-S EVA to run. If not (and it is actually causing a conflict) should I uninstall SMI-S EVA, then SMI-S CIMOM and then re-install SMI-S EVA.

The lack of documentation on the integration of these Apps is a nightmare....

[Mariano_6]

See

http://docs.hp.com/en/5992-5854/5992-5854.pdf

HP Service Essentials Remote Support Pack
A.05.10 CMS Prerequisites and Managed Systems
Configuration Guide

11.2 CommandView 8.0.1 and Higher Hosted on the CMS
Use this section if you choose to host your CommandView 8.0.1 software on the Central Management
System. If you want to host your CommandView 8.0.1 software on a separate SMS server or you want to
use Commandview 8.0 or earlier, then you must install CommandView on that separate SMS device. In
either case, see â CommandView 8.0.1 and Higher Hosted on the CMSâ .
11.2.1 CMS Requirements (when hosting CommandView EVA 8.0.1
IMPORTANT: The following content is an excerpt from the HP StorageWorks CommandView EVA and
HP Systems Insight Manager installation instructions. To install HP CommandView EVA 8.0.1 and HP Systems
Insight Manager 5.2 on the same server, follow these instructions.
Before performing these installation procedures, ensure that the following management server requirements
are met:
â ¢ A supported version of Microsoft Windows is installed.
â ¢ HP CommandView EVA has not previously been installed.
â ¢ Windows security patches for SP2 have been installed.
You have two sequence options for installing CommandView 8.0.1 on the CMS, as follows:
etc...

[Rob Buxton]

For CV EVA to work and be able to integrate into HPSIM you will need the SMI-S component installed as well.

Issues can and do arise if you have multiple CIMOM packages installed as you've discovered.

Not sure what FW you're running on the EVA's but CV6 is getting quite old. But, before going to CV 8 you will need to get updated license keys as it uses a different license manager and CV itself now needs to be licensed.

With CV 8 and HPSIM 5.2 you can share a server, it's supported and documented.

Not sure if you can install CV EVA without the SMI-S component. If you could I think you'd still be able to use Cv EVA for management of the EVA. But your error reporting / management may be compromised.

[Terri Harris]

You can install HP's Command View without the SMI-S component. It is an option during the CV install.