VM Essentials Manager Installation Time Out

[garybaird]

Here is a message sent to me by my customer. I need guidance please.

We have been working on the Morpheus infrastructure and have 4 hosts build and are trying to get the Essentials Manager installed. We had success last week with a manager install but the appliance disappeared over the weekend and couldn't find it again on Monday at the same IP. We got as far as creating the cluster in the manager and were about to integrate a Nimble appliance. We re-installed the OS on that iDrac and started from scratch but after 6 attempts on multiple machines we are hitting 99% installed with no web server interaction or services for the manager of any kind. The following image shows the failure we receive at 99% for 20 minutes before the installer times out. Do you have a moment tomorrow to diagnose the problem with us please.

The message they a seeing is: Failed to start VME Manager services: Timed out waiting for Morpheus appliance to start.