Invalid username or password or the user is not a member of any authorized directory group

[theohpe]

We have a domain linked to OneView to allow users to log in and access the resources, however users in the AD group are unable to.

We are running version 8.30.00-0478357.

Any suggestions why this may not be working? Thanks

[ChrisLynch · Accepted solution]

Is there a reason why you selected to configure your Directory with a Service Account?  That is really only needed for 2-Factor Authentication with x509 Smart Cards.  Otherwise, no user account and associated password would be saved on the appliance.  The account provided to validate the directory is passed through as a Secure LDAP query.  When a user attempts to authenticate to the appliance when selecting the directory from the login screen, that account credentials will then also be provided via a Secure LDAP query.

Or, are you trying to configure Smart Card authentication with OneView?

[theohpe]

Hi Chris,

Thank you for your help. Switching to User Account credentials for the Diectory Binding has resolved my issue.

Many thanks.

[Sunitha_Mod]

Hello @theohpe,

That's awesome!

We are extremely glad to know the issue has been resolved.