OneView 6.6 Removing Rack Manager not possible. Also via REST API

[Royalflush]

Hi all,

I have an issue with OneView 6.6 when having SD Flex rack managers imported with 2 chassis each that got converted to a 4 chassis Superdome Flex. If I want to remove the 2 rack managers (and also check the force option) from the OneView Actions Menu, it just tells me "Unable to contact the Rack Management Controller (RMC)" as a red locked alert. If I execute the REST API call like this: "DELETE https://appliance/rest/rack-managers/id?force=true" , even without the force option it does not remove the RMC from the OneView. A reboot of the appliance had no effect on the issue. Please provide me a solution to fully remove the object from the OneView appliance.

Best regards,

Joshua

[support_s]

Hi Joshua, 

Please verify if the session with the appliance is established with proper headers and use the auth code.

As you have OV Version 6.60 use the below headers. 

Headers: 

X-API-Version - 3800 

Content Type - application/json

Accept - application/json

Body:

{

    "userName":"Administrator",

    "password":"Password"

}

Note: Replace Administrator and Password with OV credentials.

Request: 

POST: https://<Appliance IP>/rest/login-sessions

Result: 

200 OK

Under "Response" You can find the Session ID. using this session ID, add one more header as below. 

Auth: <Session ID>

Note: Just use "Auth", DO NOT use "Authorization"

Once the header is added, use the below arguments to list the added rack-managers. 

GET https://{appl}/rest/rack-managers

Note the rack manager ID and use the below arguments to delete the rack-manager. 

DELETE https://{appl}/rest/rack-managers/{id}/

Verify the issue. 

If you have tried this and still not able to delete the rack-manager using REST Clients, log a support case for further troubleshooting as this has to be deleted from OV Service console.