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Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type data"

 
charley1
Senior Member

Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type data"

I upgraded our HPE OneView server from 8.5 to 8.6 and now all servers have the error:

Unable to get type data

An unexpected error occurred.
Resolution: Please contact your authorized support representative and provide them with a support dump.

 

Is there a way to correct this?

 

With kind regards

Erik Wiemann / Region Midtjylland

4 REPLIES 4
support_s
System Recommended

Query: Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type data"

System recommended content:

1. HPE OneView 8.6 Best Practices Guide for Deployment and Management

2. HPE OneView 8.5 Best Practices Guide for Deployment and Management

 

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DanCernese
HPE Pro

Re: Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type dat

This issue has been reported to HPE and is being worked on with high priority.  This change was a regression detected in 8.6 only.

As a possible workaround, please delete any unused Server Hardware Types and let us know if that improves the situation.



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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AndrewRupprecht
Occasional Collector

Re: Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type dat

We are seeing the same issue after upgrading to 8.60.01-0485169

Has this been resolved

DanCernese
HPE Pro

Re: Upgrade HPE OneView from 8.5 to 8.6. Error on all servers "Unable to get type dat

HPE OneView 8.60.01 was released only to address the continuous remote support false alerts.  

Our support team has identified the root cause and while a public fix is being validated they have manual remedial steps to correct the database field causing the issue.  If you open a support case, we can fix it.

Please see this advisory:  https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00136128en_us



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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