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03-31-2023 12:53 PM - last edited on 04-03-2023 09:44 AM by support_s
03-31-2023 12:53 PM - last edited on 04-03-2023 09:44 AM by support_s
hi Comunity , i am traying to add a Storage Primera in to the Cloud Console (i undertood that is possible), but to be able to add the Storage i need the Subscription Key... and my question is.. what it that? and who i can get that Key in order to add the storage to the Cloued Console
Thanks in advance Comunity
Solved! Go to Solution.
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03-31-2023 01:54 PM
03-31-2023 01:54 PM
Query: Cloud Console // add Storage Primera
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04-01-2023 03:04 AM - edited 04-01-2023 03:42 AM
04-01-2023 03:04 AM - edited 04-01-2023 03:42 AM
Re: Query: Cloud Console // add Storage Primera
Thanks a lot for that documentation @support_s , but after following the steps to enable ---Data Services Cloud Console--- on the primera side, Now I am starting to get the following messages:
Cloud Console: Enable
Status Disconected
description:
I can connect to the Data Services Cloud Console but the storage system is not in the inventory. Please contact support to add the storage system. Details: no tunnel found (status code fail-prov-no-device) for storage system with serial number xxxxxxx and part number XXX
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04-03-2023 12:03 AM
04-03-2023 12:03 AM
SolutionHi lober
The Subscription Key is a unique identifier that is associated with your HPE Primera storage system and is required to add the storage system to the HPE Data Services Cloud Console.
To obtain the Subscription Key for your HPE Primera storage system, you will need to perform the following steps:
Prerequisites
The HPE Primera 600 system has been initialized and is running HPE Primera OS 4.4 or higher.
Procedure
1. Log into the HPE Primera UI of the system to be managed with the Data Services Cloud Console.
2. On the main menu, select Settings.
3. On the Settings screen, click the Telemetry panel. The Telemetry screen opens.
4. On the Data Services Cloud Console panel, click Configure Data Services Cloud Console.
5. On the dialog that opens, click the Enable management from Data Services Cloud Console toggle. Click Save to close the dialog and start the connection process.
At first, a message will appear indicating that the system has not been added to HPE GreenLake and assigned to the Data Services Cloud Console. This initial message is expected behavior.
After the connection is established, the storage system Subscription Key is displayed on the Data Services Cloud Console panel of the HPE Primera UI.
Important: Record the Subscription Key. You must enter it when you onboard (add) the system to your account in the Data Services Cloud Console.
6. Important: While logged into the HPE Primera UI, record the storage system serial number. You must enter it when you onboard (add) the system to your account in the Data Services Cloud Console. To view the serial number, select System on the main menu. The serial number is displayed on the System detail tile.
Hope this helps.!!
Regards
Mahesh.
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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04-25-2023 08:01 AM
04-25-2023 08:01 AM
Re: Query: Cloud Console // add Storage Primera
Hello @lober,
We do see that you have marked the topic as solved. We are extremely glad to know the issue has been resolved.
Thanks,
Sunitha G
I'm an HPE employee.
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
