Serial Number of Drive Enclosure primera 600

[nkp1]

Hi Team,

We are trying to fatch the HPE serial number of drive enclosure in Primera 600.

But we can found only assembly serialnumber instead of HPE serial number through GUI and CLI.

Kindly help us to find the HPE serial number for the drive enclosure

[Satisho4]

Hi nkp1,

If you are unable to fetch the serial number using GUI or CLI, please follow the below steps to find the serial number of your drive enclosure.

1. Login to the HPE SSMC or HPE Primera UI.
2. Select the system, and select the cage that you want to fetch the serial number.
3. Toggle to the "Locate" option to locate the system physically in the DC.
4. Locate the system information tab on the front left corner of the drive enclosure.
5. Pull out the system information tab.
6. Here, you will find the serial number of the drive enclosure.

Hope this helps.

Regards,
Satish

[Satish04]

Hi nkp1,

If you are unable to fetch the serial number using GUI or CLI, please follow the below steps to find the serial number of your drive enclosure.

1. Login to the HPE SSMC or HPE Primera UI.
2. Select the system, and select the cage that you want to fetch the serial number.
3. Toggle to the "Locate" option to locate the system physically in the DC.
4. Locate the system information tab on the front left corner of the drive enclosure.
5. Pull out the system information tab.
6. Here, you will find the serial number of the drive enclosure.

Hope this helps.

Regards,
Satish

[nkp1]

@Satish04 

Hi Satish,

Thank You very much for Your reply.

Yes we have cheked the Serial number through GUI and Phisicaly also.

When we are cheking the serial number phisicaly it's: 4CXXXXXXXX (10Digits)

and when we are trying to fetch GUI or CLI it's: PXXXXXXXXXXXXX (14 Digits), which is Assemb_Sr No.

Please suggest any option that we can get 10 Digit Serial number which is phisicaly available that we can get through GUI or CLI.

[Satish04]

Hi nkp1,

Please run the command "showinventory" to see all the serial numbers in the system.
If you didn't get the serial number using the above command, please contact the HPE Support team to get it.

Hope this helps.

Regards,
Satish

[Sunitha_Mod]

Hello @nkp1,

Let us know if you your concern has been addressed. 

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.