Slot 6 hp smart array 6400 controller

[gee rhaz]

I've got this error after replacing the system board.

slot 6 Hp smart array 6400 controller (192MB, v1.92) 2 logical drive
1794 slot 6 drive array -array accelerator battery low
- array acelerator post write cache is temporary disable - array accelerator batteries fail to charge and should be replaced

Press (F8) to run the option ROM configuration for array utility
Press (ESC) to skip configuration and continue.

scsi bios not installed.

and it boots until it comes up with non system disk error.

it has 6 hard disk

can anyone provide some help on how to configure the raid array after replacing the system board.

[Rob Leadbeater]

Hi,

The configuration for the RAID array is held on the disks, rather than on the controller, so you should not have to configure anything.

Above the battery warning, you can see that the SmartArray controller has found 2 logical drives, so that is not your problem.

I would take a guess that you're getting the non system disk error because the SmartArray controller isn't the boot device. Get into the setup of the server (not the SmartArray) and have a look at the boot order settings.

If you need more help, let us know what model ProLiant you're using.

Cheers,

Rob

[Víctor Cespón]

Update the firmware of that SmartArray, the battery charging algorithm has a bug on versions below 2.48 and it wrongly reports the battery as failed.
As Rob says, the disks are correctly connected to the controller because it detects the logical drives.

[gee rhaz]

Thanks for the info,
This is a Hp proliant ML 370 G3.

There are 6 physical hard disk on the server, why is it seeing only 2 logical drive.
when upgrading the firmware, does it take care of the battery fail error as well, or how does the battery get charged.

[Víctor Cespón]

logical drive != physical drive
You have a RAID with 6 disks, and the total space divided on 2 logical drives.
After updating controller firmware we will see if the battery failed message is real or not.