Could not retrieve the configuration of existing HPE OmniStack Host. Please Try Again

[TuanPhanAnh]

I have an error when deploying the second HPE Node

"Could not retrieve the configuration of existing HPE OmniStack Host. Please Try Again"

Please help me check this problem.

Thanks

[DeclanOR]

Hi @TuanPhanAnh 

Thanks for using the HPE SimpliVity Forum.

Please review the following Knowledge Article:

https://support.hpe.com/hpsc/doc/public/display?docLocale=en_US&docId=mmr_sf-EN_US000062156&withFrame

Let us know if this helps.

Thanks,

DeclanOR  #I am a HPE Employee

[TuanPhanAnh]

Hi DeclanOR,

I used version 3.7.9 and I do not understand why this error occurs?

Thanks

[TuanPhanAnh]

Dear DeclanOR,

Still Errors after run command.

Thanks

[DeclanOR]

Hi @TuanPhanAnh 

Looking at the screenshot, you did successfully start and stop the rest service on that OVC.

You received an error only when you stopped the incorrect service - you did : stop svt-start

This needs to be carried out on all OVC's in the cluster.

Thanks,

DeclanOR

[TuanPhanAnh]

Hi @DeclanOR,

I have 02 clusters in the same federation. 
And I just have 01 OVC in cluster HCI_02. I did successfully start and stop the rest service on OVC but Errors still occurs.
Cluster 01 using for production environment and I do not want any effect on Cluster 01. Do you have any suggestion in my situation?

Thanks

[DeclanOR]

Hi @TuanPhanAnh 

You have nodes showing as being in a faulty state. If they are truly in a faulty state, then this needs to be resolved firstly. If they reference old nodes that are "supposed" to have been removed, then they were not correctly removed.

I would recommend creating a support case for us to assist/investigate here.

Thanks,

DeclanOR  #I am  HPE Employee

[TuanPhanAnh]

Hi @DeclanOR,

Can I change or rename "Cluster Name" after deployment complete?  

Thanks.

[DeclanOR]

@TuanPhanAnh 

Post deployment this is possible yes. 

NOTE: Given your original query here, and without knowing what has been done/changed etc in your environment, I acn't advise to go and do this with 100% confidence.

If your original issue still exists, i would recommend a support case where we can confirm on this current question further also.

Thanks,

DeclanOR