HPE SimpliVity upgrade manager 3.7.10 "object reference not set to an instance object"

[fahlis]

Hi @DeclanOR 

Thanks for your reply.

I will open a case straight away.

Br / Tony

[DeclanOR]

Hi Tony,

Thanks! Also, commit should be the final step...so upgrade all nodes firstly (at least on a per cluster basis), and only then should you commit.

I'm sure support will help resolve this with you.

Thanks,

DeclanOR

[DeclanOR · Accepted solution]

Hi Tony,

Just wanted to follow up and see if you managed to get this resolved today?

Thanks,

DeclanOR

[fahlis]

Hi @DeclanOR 

It has not been resolved yet, I uninstalled-reinstalled arbiter yesterday and ran the sudo command.

All is good and ALIVE on the OVCs

However no one from HPE support has replied today.

I just sent a mail asking if there's any progress yet. See below.

I got a feeling we will need a rollback plan and then try upgrade again.

Can you provide the steps to rollback the upgrade manager current state ?

My idea of tasks if we can accomplish that.

1. Revert vCenter snapshot
2. Take a new offline snapshot
3. Uninstall HPE SimpliVity Plugin
4. Upgrade vCenter through VAMI
5. Install new HPE SimpliVity plugin
6. Try upgrade manager again

Case details FYI

HPE Support Case 5342502284 for HPE OmniStack for DL380 System Components

Maybe you can speed it up

Your reflections ?

Br / Tony

[fahlis]

Hi @DeclanOR 

I have finally managed to upgrade successfully.

I had a remote session with HPE SimpliVity support today.

In short what he did.

svt-federation-show -OK

svt-software-status-show

Then we saw this.

# 3.7.9 - Can Rollback or Commit

# There is an uncommitted upgrade blocking this action

Solution:

# Uninstall arbiter 3.7.10

# Install arbiter 3.7.9

# Run commit

# Exit Upgrade Mgr

# Uppgrade arbiter to 3.7.10

#Run upgrade Mgr again.

It failed the first time with a message in OVC CLI to try again and if it fails again contact HPE support.. So I tried again and this time it worked. Upgraded one host at a time.

# Lastly I upgraded ESXi thorugh CLI

Thx for all your assistant and also to @gustenar 

Next customer upgrade to follow next week, hopefully it will go smoother.

Br / Tony