downgrade of synergy service pack 2024.07.02 to 2024.01.02

[AndrewR2]

Morning all.

I would like to check if this can be done safely and if anyone has done this.

Reason I would like to do this is due to the fact that the version of the firmware is too new for the OS that will be run on the compute nodes (vmware esxi 8u2c ) so I will need to downgrade as I accidentally upgraded to this version on the enclosure and virtual connects. 

I would also like to check the exact process for doing this. 

Thanks in advance for the info.

[support_s]

System recommended content:

1. HPE Synergy Service Pack version SY-2024.07.02 Contents

2. HPE Synergy Service Pack version SY-2024.01.02 Contents

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[Rama2]

Yes, we can force a downgrade of the firmware from Synergy Service Pack 2024.07.02 to 2024.01.02.

• Downgrade Steps:
1. ICMs and Shared Infrastructure: These components should be downgraded first.
2. Compute Modules: Downgrade these after completing the first step.

Recommendation:

• We recommend raising a support ticket with HPE. We'll need to review logs and will proceed with the downgrade if necessary.

[tirtul]

Would it be possible to upgrade to ESXi 8U3?

[AndrewR2]

Hi Turtil.

We have decided that we will wait until 8u3a is released as we have a n-1 patching policy so will not be patching 8u3

[Rama2]

Yes, that works. You can proceed with the update and follow the n-1 patching policy as planned.

[support_s]

Hello,

Let us know if you were able to resolve the issue.

If you have no further query, and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.