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Re: ESXi image for Synergy

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Occasional Visitor

ESXi image for Synergy

Hello all,

Happy Halloween.

I just want to post a quick question to pick your brain and find out if I'm insane. Long story short, it seems we used a wrong HPE customized ESXi image in our Synergy farm.

Our vCenters have a mixture of Gen10 DL360/380 and some Synergy Frame with 480 and 660 nodes. We have used HPE-Gen9plus-670.U3 ESXi image on them, and in a recent support call, HPE Support has advised that this ESXi image is not compatible with the Synergy nodes. And off course now on HPE website, there is a link for “New* ESXi 6.7 U3 - HPE Synergy Only May 2020”. https://www.hpe.com/au/en/servers/hpe-esxi.html

Luckily we are not having any real production issue, but this thing just drives me nuts. As I’ve been working on Synergy for two years, with two different organizations, and I can’t recall that I’ve seen the HPE Synergy Custom ESXi Image before May 2020? All I can think of is the HPE HPE-Gen9plus ESXi images?

Can you please let me know if you’ve used a HPE Synergy Custom ESXi Image before? When was that and what ESXi version was it?

Thank you very much.


Re: ESXi image for Synergy

Hi Oozhu,  Preity good point you raised.

Yes, there never used to be a Synergy custom image for ESXi prior to May 2020.

The reason we came up with this separate image for Synergy is due to the fact that the product architecture is different compared to any other. Synergy being a composable architecture is a system that has dependencies for functionality & management. 

Although you might not really faces any issues using a non Synergy hpe custom image of ESXi, performance or stability issues might come up in future as the drivers/ management agents are different if we compare a Synergy environment to a non-Synergy one.

We have documented the compatibility details in this : https://support.hpe.com/hpesc/public/docDisplay?docId=c04430318

Also, as mentioned earlier the Synergy being a composable architecture, we have the OS Support tool with mentions the supported ESXi builds : https://techhub.hpe.com/us/en/enterprise/docs/index.aspx?doc=/eginfolib/synergy/sw_release_info/VMware_Support.html

Hope the information is helpful.

I work for HPE

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Occasional Visitor

Re: ESXi image for Synergy

Thank you so much for the help.