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09-12-2023 06:44 AM - last edited on 09-12-2023 08:13 AM by support_s
09-12-2023 06:44 AM - last edited on 09-12-2023 08:13 AM by support_s
Hi
I have 2 Synergy enclosures and it is configured however I wanted to test if i unplug both frame link modules from one enclosure
When I put it back all lights came green however OneView cannot see that. I have tried to reset it in one View but still the same
Do I have to go to HP Synergy console to do factory reset
Solved! Go to Solution.
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09-12-2023 07:22 AM - edited 09-12-2023 07:25 AM
09-12-2023 07:22 AM - edited 09-12-2023 07:25 AM
SolutionYou have broken the LINK ring in such a way that the two Composers cannot talk-- causing a "split brain" situation that requires manual intervention. You were supposed to connect to the console of one or both of the Composers and choose the one that you know was previously the active composer-- or at least choose one and tell the other it's ok. There will be an error/instructions on the console maintenance interface explaining this.
Since you have already tried to reset it in OneView, the situation may be worse.. ..and you'll have to see what the status of each is in the console. If it is unrecoverable yes you might have to factory reset one of them.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-12-2023 08:11 AM
09-12-2023 08:11 AM
Re: Frame link module not connected to standby
Thanks for this fine explanation. Ya I figured it will be factory reset of standby as active is fine and working
I will factory reset this standby
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09-12-2023 09:08 PM
09-12-2023 09:08 PM
Re: Frame link module not connected to standby
Hello @cer113,
We are glad to know your concern has been addressed.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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