IMC - LiveUpdate down? -- RESOLVED!

[Lynn-Marie]

Hi SteffenK,

Yes, it should. LiveUpdate and Product registration use different methods but the same webservice server.  I will post here when the new patch is available.

Lynn-Marie

[IT-Support-SRA]

Is this patch avalible yet? This is the main reason i purchsed the software and now it wont work! 

[Lynn-Marie]

IT-Support-SRA:

I expect R&D to release the bits today. I hope to have them published publicly by tomorrow. Almost there! This has been a long and frustrating experience, I know. I hope it is soon behind us.

Kind regards,
Lynn-Marie

[IT-Support-SRA]

Thats brilliant news! Thank you! 

Will you post a link to the patch for IMC?

[IT-Support-SRA]

Hello,

Any update as of yet Lynn?

[Lynn-Marie · Accepted solution]

Good news (finally!) -

This morning, I posted patch to fix the LiveUpdate issues! The version is iMC PLAT v7.3 (E0506P09), and it has a pre-requisite version of iMC PLAT v7.3 (E0506). Since the downloads are large, I've separated the Windows download from the Linux download.

IMC Standard download page

IMC Enterprise download page

IMC Basic download page

Happy patching! Let me know how your LiveUpdates go when you're all patched. Tech support has verified the fix and is happy, so I expect we finally have all the fixes in place.

Sincerely,
Lynn-Marie

[IT-Support-SRA]

Working well! Thank you very much! 

[Lynn-Marie]

IT-Support-SRA,

Excellent confirmation! Good to hear.

Lynn-Marie

[Lars86]

Yes finally working again! Thanks...

[SteffenK]

How do I geet hold of the pre-requisite version of iMC PLAT v7.3 (E0506). I'm running (E0504)

An d all get I get from running the E0509 upgrade is a "upgrade is not needed"

========Welcome To iMC Silence Upgrade Process================
Warning:Silence Upgrade not support distribute environment.
===============================================================
1:Check update environment...
Check current user of OS.
Check hostName.
Check network adaptor.
Check windows permission.
Check if has other instance.
Check update environment pass.
2:Launch installer with path==C:\Users\administrator.E40\Desktop\windows\install\.
3:Check components info...
Checking installed components. Please wait...
check install dir information.
check installed components information.
start check which components should be install.
current db type is : SQLServer
check db components size : 0
end check which components should be install.
There is no components need for upgrade ,exit...

Please advise