IMC - LiveUpdate down? -- RESOLVED!

[Lynn-Marie · Accepted solution]

Good news (finally!) -

This morning, I posted patch to fix the LiveUpdate issues! The version is iMC PLAT v7.3 (E0506P09), and it has a pre-requisite version of iMC PLAT v7.3 (E0506). Since the downloads are large, I've separated the Windows download from the Linux download.

IMC Standard download page

IMC Enterprise download page

IMC Basic download page

Happy patching! Let me know how your LiveUpdates go when you're all patched. Tech support has verified the fix and is happy, so I expect we finally have all the fixes in place.

Sincerely,
Lynn-Marie

[IT-Support-SRA]

Working well! Thank you very much! 

[Lynn-Marie]

IT-Support-SRA,

Excellent confirmation! Good to hear.

Lynn-Marie

[Lars86]

Yes finally working again! Thanks...

[SteffenK]

How do I geet hold of the pre-requisite version of iMC PLAT v7.3 (E0506). I'm running (E0504)

An d all get I get from running the E0509 upgrade is a "upgrade is not needed"

========Welcome To iMC Silence Upgrade Process================
Warning:Silence Upgrade not support distribute environment.
===============================================================
1:Check update environment...
Check current user of OS.
Check hostName.
Check network adaptor.
Check windows permission.
Check if has other instance.
Check update environment pass.
2:Launch installer with path==C:\Users\administrator.E40\Desktop\windows\install\.
3:Check components info...
Checking installed components. Please wait...
check install dir information.
check installed components information.
start check which components should be install.
current db type is : SQLServer
check db components size : 0
end check which components should be install.
There is no components need for upgrade ,exit...

Please advise

[LindsayHill]

Downloads available here: https://h10145.www1.hpe.com/Downloads/SoftwareReleases.aspx?ProductNumber=JG747AAE&lang=en&cc=us&prodSeriesId=4176535

[ocaspari]

Hello,

Thank your for you post, 

I'm a newbie on HP IMC 

My server is a windows 2008R2 on work IMC Std - (JG747AAE) version E0506P09 with Wireless Service Manager (JF414AAE) version E0506P01

I have Liveupdate down for all download :

- LiveUpdate - Component Selection -->  iMC Platform
- LiveUpdate - Component Selection -->  Wireless Service Manager
- LiveUpdate - Software update

Message : No update items found.

My config file liveuypdate.properties is : 

liveupdate.url = https://h10145.www1.hpe.com/web/services/pcm3/PcmWebSvc.asmx
liveupdate.url.test = https://pre-itglap-esvc.itcs.hp.com/web/services/pcm/PcmDeviceRegSvc.asmx
liveupdate.url.old = https://h10145.www1.hp.com/web/services/pcm3/PcmWebSvc.asmx

The URl https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=JG747AAE not works for download the patch.

you have a solution ? 

Thank you 

[LindsayHill]

E0506P09 is the current version, and you're already running that. What updates are you expecting to see when you run LiveUpdate?

[ocaspari]

Thank you for your message, LindsayHill 

I did not express myself well.

In fact, following the update in version E0506P09,
I can't use the live update for all update types (firmware and iMC Platform)
Each time I have the message "No update items found"

[Ratatosk]

Not working here, how can I verify the patch level? E0506 is clear from viewing "about" but How can I tell what P-level we are currently at? I downloaded the latest patch and started the installation but aborted it beacuse it didn't say that it was actually upgrading and not attempting av fresh install. I belive that we used the latest version when we installed it 2w ago. 

[racowi]

Hi,
If you just see E0506 on the "about", that means you dont have any patches installed.

[Ratatosk]

Thanks Racowi! I kind of susepcted that.

[joaofalcao]

Good morning everyone,

We are using iMC PLAT v7.3 (E0605P04) and continue to receive the message "No update items found" for device software update and system software update.

Any suggestion?

[Nico-Alexander Walter]

Hi!

read this Advisory....

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00028675en_us&docLocale=en_US

Open a Support Ticket and they will send you a new cacerts file.

[devocite]

Check out this HPE Advisory for a fix:

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00028675en_us&docLocale=en_US

A quick sumary:
The certificate issue is fixed my applying PLAT v7.3 (E0605H05), which can only be applied, if you have IMC PLAT v7.3 (E0605P04) installed.

If you are running older versions of IMC, and haven't upgraded, you can contact HPE support and they will send you a new cacerts files, which should fix older versions.

Hope this helps!

[Tarty]

is it down again 

cannot registe nor life updates

[Tarty]

ok adde the certificate to ca ctore in java is working now