Patch iMC 7.3 E0705P04 Windows Deploy Upgrade Report Management Error

[RuudTeeling]

Deploy of patch iMC_PLAT_7.3_E0705P04_Windows failed for 2 components: Report management and Network Asset Management. The error in dsmlog is:

2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.dma.MasterDeployTask::executeDeploy(169)] Executing com.h3c.imc.deploy.tasks.UnzipFileTask(Unzipping file - rpt_webapp.zip...)...
2020-05-03 15:57:04 [ERROR] [SwingWorker-pool-6-thread-6] [com.h3c.imc.deploy.tasks.UnzipFileTask$UnzipWorker::doInBackground(234)] Zip file error
java.nio.file.NoSuchFileException: C:\Program Files\iMC\deploy\components\iMC-REPORT\V700R001B06D027SP04\client\rpt_webapp.zip
at java.base/sun.nio.fs.WindowsException.translateToIOException(WindowsException.java:85)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:103)
at java.base/sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.java:108)
at java.base/sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:53)
at java.base/sun.nio.fs.WindowsFileAttributeViews$Basic.readAttributes(WindowsFileAttributeViews.java:38)
at java.base/sun.nio.fs.WindowsFileSystemProvider.readAttributes(WindowsFileSystemProvider.java:194)
at java.base/java.nio.file.Files.readAttributes(Files.java:1763)
at java.base/java.util.zip.ZipFile$Source.get(ZipFile.java:1225)
at java.base/java.util.zip.ZipFile$CleanableResource.<init>(ZipFile.java:727)
at java.base/java.util.zip.ZipFile$CleanableResource.get(ZipFile.java:844)
at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:247)
at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:177)
at java.base/java.util.zip.ZipFile.<init>(ZipFile.java:191)
at com.h3c.imc.deploy.tasks.UnzipFileTask$UnzipWorker.doInBackground(UnzipFileTask.java:232)
at com.h3c.imc.deploy.tasks.UnzipFileTask$UnzipWorker.doInBackground(UnzipFileTask.java:168)
at com.h3c.imc.deploy.tasks.SwingWorker$1.call(SwingWorker.java:294)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at com.h3c.imc.deploy.tasks.SwingWorker.run(SwingWorker.java:333)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.dma.DeployManager::saveAllComponentDeployInfo(757)] Save Component Deploy Info OK
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties
2020-05-03 15:57:04 [INFO ] [Thread-149] [com.h3c.imc.deploy.Util::getCustomStringCfg(3112)] FileNotFound: components/common/deploy/custom/custom.properties

How to fix this?

[_biv_ · Accepted solution]

Problem description:

IMC 7.3 E0705P04 fails upgrade with Report and Network Asset Management errors.

Conditions:

1. Upgrade from E0705 or E0705P02 to E0705P04.
2. First Installation earlier than IMC PLAT 7.3E0701
3. V1 reports exists

Workround:

rename $iMC/client/web/apps/rpt/reports/en/iMC-PLAT/capacity.rpt file to capacity.rpt.bak

Continue the upgrade process.  

Once the upgrade is completed, change back the file name to capacity.rpt.

[Milenkova]

Hello ,

This is a known issue.

Please find the workaround below:

Problem description:

IMC 7.3 E0705P04 fails upgrade with Report and Network Asset Management errors.

Conditions:

1. Upgrade from E0705 or E0705P02 to E0705P04.
2. First Installation earlier than IMC PLAT 7.3E0701
3. V1 reports exists

Workround:

rename $iMC/client/web/apps/rpt/reports/en/iMC-PLAT/capacity.rpt file to capacity.rpt.bak

Continue the upgrade process.  

Once the upgrade is completed, change back the file name to capacity.rpt.

Regards,