Unable to restore iMC databases (7.0 E202)

[ZacQ]

Following a server failure the OS on my Win 2K8 R2 server has been reinstalled. I have reinstalled iMC and the software runs ok. When I try and restore the old databases however I get an error message stating that DBMAN is running but database restore failed.  The log is even less helpful with just two entries:

Begin to manual restore databases. manualType:0

Failed to manual restore databases. manualType:0

I have ensured that all the deployed modules are identical to that deployed at the time of the backup. I have logged in to iMC and reapplied the licence key. I have not recreated anything else.

Any ideas as to how I can get my server back?

Regards,

Zac

[Peter_Debruyne · Accepted solution]

Hi,

make sure to make a manual backup of the new installation first.

This will cause dbman to update the database passwords in the dbman configuration file, at which point the restore should work as well,

Hope this helps,Peter

[ZacQ]

Many many thanks Peter,

That has solved the problem and saved me much rework!!

Best regards,

Zac