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тАО02-23-2021 07:03 AM
тАО02-23-2021 07:03 AM
Good day,
I have been trying to install HPE insight management agent for my HP Proliant Microserver G7 N54L, but to no avail. SNMP service installed, but when trying to install the iOL management controller driver for windows it comes up with the following error:
"The software will not be installed on this system because the required hardware is not present in the system or the software/firmware doesn't apply to this system."
I've tried installing older versions of iOL but all of them throw out the same error.
So I would like to know if it is possible to install HP insight managment agent on this server ?
If it is, would anyone be so kind as to provide me with the link of instuctions that I can follow which would work on my server?
Thank you in advance.
Kind regards.
Solved! Go to Solution.
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тАО02-25-2021 11:38 PM
тАО02-25-2021 11:38 PM
SolutionGood day
So it turns out that the server does not have a iOL card installed, no wonder I wasn't getting anywhere...(Silly mistake)
Hope this is useful to anyone else out there making the same mistake in not checking your server components.
Kind Regards.
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тАО03-01-2021 07:11 AM
тАО03-01-2021 07:11 AM
Re: HP proliant Microserver G7 N54L
Hi Omni-Kevin,
I would suggest to check if you installed HPE MicroServer Remote Access Card Kit (615095-B21) for remote management.
Refer Server Quick specs for more information
https://h20195.www2.hpe.com/v2/getpdf.aspx/c04111079.pdf
HP MicroServer Remote Access CardUser Manual
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c02948881
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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тАО03-01-2021 10:28 PM
тАО03-01-2021 10:28 PM
Re: HP proliant Microserver G7 N54L
Hi Sebasbin
Thank you for your reply.
I will have to purchase this card to install, since my server does not have it installed currently. Also tried finding some resellers for the card but it doesn't seem to be available anymore.
I will have to make due without system management for the time being. Looking to do a server upgrade in the near future.
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тАО05-14-2021 02:54 AM
тАО05-14-2021 02:54 AM
Re: HP proliant Microserver G7 N54L
so sir basically this is an hardware problem ?? and we don't need to like reset our server conosle??? or something like that???
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тАО05-15-2021 12:43 AM
тАО05-15-2021 12:43 AM
Re: HP proliant Microserver G7 N54L
Hi Kat3499
It all depends on whether or not you have the remote access card installed on your server.
An alternative to HPE insight manager is HPE System Management Homepage(SMH), in case you still require some level of system managment.
Hope this helps.
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тАО12-06-2021 03:58 AM
тАО12-06-2021 03:58 AM
Re: HP proliant Microserver G7 N54L
ok, this problem is solved..Thank you....Website development company