Internet Products
1846667 Members
4306 Online
110256 Solutions
New Discussion

cannnot close the IE window??

 
tan aik thian
New Member

cannnot close the IE window??

Hi

I could close the IE window.. Have to close it only using task manager..

Pls help!

Thank you
3 REPLIES 3
Antoniov.
Honored Contributor

Re: cannnot close the IE window??

What does happen when you click on Close Button (Any message, slow execution, etc)?
What OS and IE version, too.

Bye
Antoniov
Antonio Maria Vigliotti
Ramesh Pakkath
Honored Contributor

Re: cannnot close the IE window??

Hi,

If you are unable to close Internet Explorer, try these steps and check if it helps.

Open Internet Explorer, goto Tools menu and click on Internet Options. Click on the Advanced tab and uncheck the " Enable Third Party Browser Extensions". Also goto Security tab, click on Custom Level and disable all the options under the Active Scripting. Click OK to make changes and restart the computer. Check if it helps.

Ramesh Pakkath.
Nothing is "imPOSSIBLE"
Vidya_S
Frequent Advisor

Re: cannnot close the IE window??

This can be resolved by deleting a registry key by performing these steps:

1. Click Start, Run
2. Type REGEDIT
3. Click OK
4. Delete the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\BrowserHelperObjects

Regards,
Vidya
While I am a HP employee, I am not an expert on all our products. When I offer advice, I'm not speaking for HP.

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on “Kudos” STAR to say thanks!***