HPE MSR930 VPN

[leowls]

Hi I have a set of HPE MSR930 whose VPN keeps stopping to work. I have to restart the VPN service and it would connect again but after a few days it stops working again. I have to repeat the process. What can I do about it? Is it a faulty set or the firmware needs to be upgraded?

[jmpk]

Hi @leowls 

What is your current firmware on the device ? How many VPN peers you have ?

[leowls]

Firmware is msr93x-cmw520-r52514p14.bin.

Only 1 VPN peer.

[jmpk]

Hi @leowls 

I havn't seen any bug releated to your issue in latest firmware . However i suggest you to upgrade to latest firmware available in our HPE Support portal and monirot the behaviour .

If you still see the smiliar issue post firmware upgrade means, please log case with HPE support

[leowls]

Hi Jmpk,

Ok thank you for your advice..

[leowls]

Hi jmpk,

I realised that the router vpn peer is a meraki mx64. Is this the reason for the issue?

[jmpk]

Hi @leowls 

Do you see any logs indicates that meraki send reset message ?  Can you please  sjare the logs at the time of VPN resets ?